[Remote] System Engineer L2 - Network Admin
Note: The job is a remote job and is open to candidates in USA. NetGain Technologies, LLC is a regional business focused on providing IT solutions since 1984. They are seeking a Systems Engineer L2 (Network Admin) to solve infrastructure problems, handle escalations, and improve systems across multiple client environments.
Responsibilities
- Handle escalations from Tier 1 and resolve complex client issues
- Support and troubleshoot Windows Server, Active Directory, and Microsoft 365
- Configure and maintain network infrastructure (VLANs, switches, firewalls, VPNs)
- Troubleshoot network performance, connectivity issues, and routing problems across client environments
- Assist with firewall configuration, security policies, and access controls (NAT, ACLs)
- Work with virtualization environments (VMware)
- Provide both remote and occasional onsite support
- Document work clearly for team visibility and client success
Skills
- 2+ years in IT support, systems, or MSP environment
- Experience with Windows Server, AD, and networking fundamentals
- Exposure to firewalls, VPNs, or virtualization
- Strong troubleshooting mindset and communication skills
- CCNA, AZ-104, or similar certifications
Benefits
- Paid certifications that directly increase your compensation
- We invest in certifications and you earn raises as you earn them
- Clear growth path into higher-level engineering roles
- Team-focused culture (your success = team success)
Company Overview
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