[Remote] Technical Analyst / Project Manager
Note: The job is a remote job and is open to candidates in USA. Charter Global is seeking a Technical Analyst / Project Manager to support pharmaceutical applications and manufacturing systems in a regulated GxP environment. The role combines technical subject matter expertise, operational support, application lifecycle management, and end-to-end delivery leadership for technology initiatives.
Responsibilities
- Provide technical support, administration, configuration, and maintenance for pharmaceutical and manufacturing applications
- Serve as the SME for assigned technologies, applications, integrations, and business processes
- Troubleshoot complex application and integration issues, perform root cause analysis, and implement corrective actions
- Monitor application performance, availability, and operational health
- Lead end-to-end delivery of enhancements, upgrades, and strategic technology initiatives
- Facilitate Agile ceremonies, backlog prioritization, sprint planning, and stakeholder reviews
- Manage project plans, timelines, risks, issues, dependencies, and status reporting
- Coordinate activities across development teams, infrastructure teams, vendors, managed service providers, and business partners
- Support testing, validation, release management, deployment, and post-release stabilization activities in compliance with GxP requirements
- Partner with Product Managers and business stakeholders to evaluate enhancements and improve user experience
- Ensure compliance with cybersecurity, audit readiness, data retention, access control, CSV, and regulatory requirements
- Deliver technical training, knowledge transfer, and user support
- Support full application lifecycle management, including upgrades, patching, decommissioning, and retirement planning
- Support resource planning, vendor oversight, and budget tracking activities
Skills
- 5-7+ years supporting and/or delivering enterprise technology solutions within pharmaceutical, biotech, life sciences, healthcare, or other regulated industries
- Experience supporting validated systems within a GxP-regulated environment
- Strong understanding of SDLC, CSV, Agile delivery, change management, and compliance processes
- Demonstrated experience leading cross-functional teams, projects, or workstreams
- Experience managing complex application, infrastructure, and integration-related initiatives
- Strong analytical, problem-solving, stakeholder management, facilitation, and communication skills
- Ability to balance technical operational support responsibilities with project delivery and strategic planning activities
Benefits
- Remote/ WFH
Company Overview
Company H1B Sponsorship