[Remote] Technical Content Developer
Note: The job is a remote job and is open to candidates in USA. Insight Global is recruiting for a technology client seeking a Technical Content Developer to join its Product Specialist and Technical Enablement Team. The role focuses on creating technical guidance and enablement content for customers, partners, and internal technical staff, while also delivering presentations and learning new technologies through hands-on work.
Responsibilities
- Creating Slides/desks for enablement team
- Support with lab creation
- The position will require not only learning and understanding our technology through your own hands-on work with it but also explaining it to practitioners who need to understand it
- You will play a key role in enabling our customers, partners, and internal technical staff by creating technical guidance that will be published on our premier technical enablement platform
- You will also deliver technical enablement content to both internal and external audiences
- Be willing to travel to present to customers and deliver technical enablement when necessary
Skills
- • 3+ years of relevant experience in UEM solutions, product management, or technical marketing in the end user computing software industry
- • Creating Slides/desks for enablement team
- • Powerpoint skills
- • Course design skills
- • Support with lab creation
- • Hands-on experience with the IT tools below:
- • Endpoint management (UEM) solutions such as Omnissa Workspace One or Microsoft Intune
- • If they do not have workspace one but they do have MS intune will you consider them
- • If they have the Omnissa experience great BUT
- • Just need to have UEM
- • Exposure to endpoint security and identity solutions
- • Strong analytical and problem-solving skills with the ability to learn and explain new technologies to other people
- • The position will require not only learning and understanding our technology through your own hands-on work with it but also explaining it to practitioners who need to understand it
- • Written communication skills are necessary for success in this role
- • Demonstrated ability to build and maintain strong relationships with internal stakeholders, partners, and customers
- If you have a background in technical enablement, such as a Technical Sales Engineer, Technical Marketing Engineer, Professional Services Consultant, or a Technical Support Engineer, and want to grow into a role where you can create content that enables our customers to learn our products, then this role is for you!
- This candidate must also love technology, embrace new challenges, and be willing to travel to present to customers and deliver technical enablement when necessary
- This position requires a great deal of intellectual curiosity to be successful
- There must be a strong desire to learn new things and to present the knowledge you gain to others
- • Familiarity with other solutions in the end user computing space is a plus
- • Familiarity with Windows operating system and lifecycle management tools is a plus
Company Overview
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