[Remote] Technical Field Advisor

Note: The job is a remote job and is open to candidates in USA. Ebara Elliott Energy provides turbomachinery products and services, and is seeking a Technical Field Advisor to deliver after-sales service and technical expertise to customers worldwide. The role supervises commissioning, installation, troubleshooting, maintenance, and overhauls of turbomachinery, while managing projects, ensuring safety and quality compliance, supporting customers, and training personnel.

Responsibilities

• Ensure all work is performed safely and in compliance with Elliott and customer standards
• Lead commissioning, installation, troubleshooting, maintenance, and overhauls of Elliott and non-Elliott equipment
• Prepare hazard assessments, safety plans, and work method statements
• Serve as the technical resource for customers, colleagues, and other field personnel
• Assist in quotation processes and manage technical/commercial aspects of projects
• Provide on-site leadership, supervising Elliott employees, customer personnel, and contractors
• Prepare and deliver toolbox talks, service reports, and technical documentation
• Support continuous improvement by contributing feedback to engineering and product teams
• Train customer personnel and junior TFAs, fostering skill development across the organization

Skills

• Bachelor's degree in Mechanical Engineering or equivalent technical training
• Strong mechanical aptitude and interest in turbomachinery
• Good interpersonal, written, and verbal communication skills
• Proficient in Microsoft Office tools (Word, Excel, PowerPoint, Projects)
• Ability to learn to read and interpret drawings, blueprints, and schedules
• Willingness to travel extensively (70-80%) and work in diverse environments
• Experience in steam and gas turbines or other OEM rotating equipment
• Hands-on expertise with alignments, installations, and overhauls
• Ability to lead small crews and supervise contractors
• Strong troubleshooting and diagnostic skills on complex systems
• Competency in preparing technical reports and presenting findings
• 15+ years of field service experience in turbomachinery or equivalent combination of education and experience
• Expert knowledge of Elliott and comparable OEM products, design principles, and manufacturing practices
• Demonstrated project management expertise, including planning, scheduling, and cost control
• Ability to supervise and lead large, multi-disciplinary teams
• Advanced customer-facing and problem-resolution skills, often serving as Elliott's primary on-site representative
• Capability to mentor junior advisors and lead technical training sessions
• 70-80% travel throughout North America

Benefits

• A comprehensive Technical Field Advisor Training Program, including foundational training, advanced skills development, and leadership readiness guidance and mentorship
• A clear career path with progression through Associate TFA → TFA → Sr TFA
• A structured career path with defined milestones for advancement
• Access to cutting-edge training and mentorship
• Opportunities to work on complex projects with industry-leading turbomachinery
• Competitive compensation and benefits package

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