[Remote] Technical Program Manager

Note: The job is a remote job and is open to candidates in USA. ImageTrend provides software solutions, data analytics, and services for healthcare and emergency response organizations. The Technical Program Manager leads complex, cross-functional technical programs and strategic initiatives from concept through production deployment, coordinating teams, managing risks and dependencies, and improving engineering execution and delivery processes.

Responsibilities

• Lead multiple concurrent technical programs and strategic initiatives across Engineering, Product, and Technology organizations, ensuring alignment with business objectives and organizational priorities
• Develop and maintain program roadmaps, milestones, delivery plans, governance processes, success metrics, and executive reporting mechanisms
• Coordinate cross-functional teams to manage technical dependencies, resource planning, risks, issues, and competing priorities while driving timely resolution and execution
• Establish clear ownership, accountability, communication channels, and escalation paths across teams to ensure successful program executions
• Facilitate planning sessions, technical reviews, release readiness activities, retrospectives, and post-implementation assessments to support successful program delivery
• Partner with Engineering, Product Management, QA, DevOps, Security, and Architecture teams to ensure effective collaboration throughout the Software Development Life Cycle (SDLC)
• Monitor program health through key performance indicators (KPIs), dashboards, status reporting, and executive communications to ensure commitments are achieved and expected outcomes are delivered
• Translate technical concepts, risks, and recommendations into business-focused communications for stakeholders and leadership teams
• Champion Agile methodologies, project governance standards, release management processes, and continuous improvement initiatives that enhance quality, predictability, efficiency, and delivery velocity
• Prepare executive presentations, steering committee materials, decision frameworks, and strategic recommendations to support organization planning and decision making
• Support the adoption and optimization of tools, workflows, reporting frameworks, and operational best practices that improve program and engineering team effectiveness
• Build strong relationships across technical and business teams while influencing outcomes and decisions without direct reporting authority
• Travel to orientation, industry or company events, or other onsite meetings as required
• Perform additional duties or tasks as assigned

Skills

• •U.S. citizenship is a prerequisite for this role as only U.S. citizens are eligible as part of the FedRAMP Critical Access requirements central to this position.•
• • Bachelor's degree in Business Administration, Computer Science, Project Management, Information Technology, or a related field, or the equivalent combination of education and relevant experience
• • Demonstrated professional experience in Technical Program Management, Program Management, Engineering Management, Project Management, or a related discipline
• • preferably supporting enterprise software development or SaaS organizations
• • Demonstrated ability to manage multiple concurrent programs while balancing priorities, dependencies, schedules, risks, and stakeholder expectations
• • Demonstrated experience leading large-scale, cross-functional technical programs in Agile software development environments
• • Strong knowledge of Software Development Life Cycle (SDLC) methodologies, Agile and Scrum practices, software architecture concepts, APIs, system integrations, cloud platforms (Azure, AWS, or GCP), and DevOps/CI-CD practices
• • Proven experience utilizing delivery and project management tools such as Azure DevOps, Jira, Confluence, GitHub, or similar platforms
• • Strong written and verbal community skills with ability to translate complex technical concepts into clear business focused communication and recommendations
• • Experience leading cloud modernization, platform transformation, healthcare technology, SaaS, interoperability, or other regulated industry initiatives
• • Professional experience developing dashboards, KPIs, status reporting, and program governance documentation
• • Ability to build relationships, influence stakeholders, and communicate effectively with both technical and non-technical audiences, including executive leadership
• • Ability to maintain discretion when handling proprietary and confidential information
• • Enthusiasm for learning and continuously expanding technical, operational, and leadership capabilities
• • Strong work ethic, integrity, honesty, collaboration, communication skills, and team orientation
• • Ability to travel as required, up to 10%
• • PMP, PMI-ACP, SAFe, Certified Scrum Master (CSM), or similar program/project management certification preferred

Benefits

• Bonus
• Benefits
• Perks
• Community gains
• This role can be performed 100% virtually anywhere in the US while following our Remote Work Policy.

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