[Remote] Technical Program Manager

Note: The job is a remote job and is open to candidates in USA. TailorCare is transforming specialty care through personalized, evidence-based programs that improve outcomes for patients with joint, back, and muscle conditions. The Technical Program Manager will lead complex, cross-functional technical programs across Product, managing execution, releases, risks, processes, and collaboration among product, engineering, clinical operations, and other stakeholders.

Responsibilities

• Lead and manage the end-to-end lifecycle of large-scale technical programs, from initial planning to launch and post-launch analysis
• Serve as the primary point of contact for product programs, ensuring alignment and clear communication between engineering, product, clinical operations, and other stakeholders
• Plan and conduct release management and product grooming ceremonies with Operations stakeholders
• Proactively identify potential risks and obstacles, and develop mitigation strategies to keep programs on track
• Continuously assess and improve program management processes to increase efficiency and effectiveness of delivery
• Interpret the technical architecture and dependencies across our data platform, software, and data science work to facilitate informed discussions and decision-making with engineering teams
• Other duties as assigned

Skills

• 7+ years of program management experience delivering complex, cross-functional initiatives
• 3+ years working in healthcare technology or demonstrated experience leading complex technical programs in similarly regulated, operationally complex environments
• Bachelor's degree or equivalent relevant experience
• Demonstrated experience working with product and engineering in launching new products
• Working knowledge of program management best practices and Agile framework
• Strong experience working with Jira
• Ability to use data and analytical tools to inform program decisions and surface risks
• Ability to interpret technical architecture and understand dependencies across data platform, software, and data science
• Excellent communication and presentation skills
• Ability and willingness to travel up to 10% as needed for onsite meetings, team collaboration, and company events

Benefits

• Remote-first company with options for a hybrid work model in Nashville
• Generous paid time off (PTO) and holiday plans
• Paid parental leave
• Flexibility and autonomy
• Medical, dental, vision, life, and disability insurance from Day 1
• Wellness resources
• Employer HSA contribution
• 401k plan that includes employer matching
• Inclusive environment where you can rely on your teammates, share honest feedback, and feel comfortable being your authentic self at work each day

Company Overview