[Remote] Technical Program Manager, Data Certification
Note: The job is a remote job and is open to candidates in USA. ConcertAI is building precision medicine solutions by applying artificial intelligence and real-world data to healthcare and life sciences. The Technical Program Manager, Data Certification owns the intake, triage, prioritization, and workflow management of data certification requests, ensuring documentation, validation, scheduling, and cross-functional communication are handled effectively.
Responsibilities
- Serve as the single point of intake for all data certification requests submitted by Commercial Solutions and RWE/Clinical Solutions, ensuring every ticket is assigned and screened before entering the certification schedule
- Confirm each certification ticket includes a current, time-stamped data dictionary (flat file), a structure comparison against the last certified version, and release notes documenting the changes and underlying logic
- Identify and escalate to the correct product owner or product manager when required documentation is missing or incomplete
- Prioritize certification requests based on urgency, distinguishing between client-committed delivery dates and internal schema dependencies tied to downstream pipeline production schedules
- Maintain working knowledge of average certification timelines by dataset type to support realistic scheduling and stakeholder expectations
- Partner with Operations to stay current on the production calendar and upcoming client deliverables that depend on certified data
- Use SQL to independently validate that no unapproved structural changes exist between certified dataset versions
- Manage and maintain certification workflows, ticket templates, and documentation in Jira and Confluence
- Communicate certification status, blockers, and timelines clearly across Commercial Solutions, RWE/Clinical Solutions, and Operations stakeholders
- Identify and drive process improvements to the certification intake and prioritization workflow over time
Skills
- Bachelor's degree required
- 5+ years of experience in data operations, technical product management, or data governance/QA, ideally in healthcare, life sciences, or a regulated data environment
- Proficient in SQL, with the ability to independently identify structural/schema changes between dataset versions
- Working knowledge of HIPAA and healthcare data handling requirements
- Experience with Jira and Confluence required
- Highly organized and detail-oriented, with proven ability to manage a high volume of concurrent requests across multiple teams
- Strong cross-functional communication skills; comfortable acting as the point of accountability between Commercial Solutions and RWE/Clinical Solutions
- Familiarity with data dictionaries, schema documentation, and release/change management practices
- Technical, quantitative, or life sciences field preferred
Company Overview
Company H1B Sponsorship