[Remote] Technical Program Manager, Infrastructure

Note: The job is a remote job and is open to candidates in USA. Figma is a company on a mission to make design accessible to all, seeking a Technical Program Manager to join their Engineering team. The TPM will oversee critical infrastructure projects, ensuring collaboration across teams and driving operational excellence to improve performance and scalability.

Responsibilities

• Lead the execution, coordination, and risk management of Figma's infrastructure projects, ensuring seamless integration with minimal performance impact
• Drive key infrastructure initiatives, including reliability, storage, distributed systems, cloud-native performance improvements, and compliance programs (e.g., encryption key management, FedRAMP, SOC 2)
• Partner closely with engineering, security, compliance, and legal teams to ensure alignment and on-time delivery
• Track program milestones and ensure seamless delivery across multiple infrastructure teams, including data, caching, observability, and security engineering
• Provide regular updates to executive leadership, external partners, and internal teams on the status of infrastructure programs, including risks, blockers, and dependencies
• Develop and drive best practices in infrastructure program management, improving visibility into progress, risks, and technical dependencies
• Facilitate large-scale testing and rollout strategies for critical infrastructure changes to minimize downtime and ensure high system reliability
• Translate technical constraints and risks into executive-level communications for senior leadership and external stakeholders

Skills

• 8+ years in Infrastructure TPM or related roles (cloud engineering, SRE, or infra-focused software engineering), with hands-on experience in cloud-native architectures and distributed systems (AWS, GCP, or similar)
• Deep technical expertise across infrastructure components - storage (S3, RDS, DynamoDB), caching (Redis), search (OpenSearch), and event-driven systems (Kafka) - with the ability to reason across org-level goals, architectural trade-offs, and component-level details
• Track record driving large-scale infrastructure programs such as migrations, cost optimization, encryption/key management, and reliability initiatives for high-availability, business-critical services
• Strong cross-functional program management skills, including coordinating multi-team engineering orgs, tracking performance bottlenecks, optimizing infrastructure SLAs, and establishing PM best practices in ambiguous environments
• Proven stakeholder management, with experience engaging external partners (cloud providers, enterprise customers) and translating complex technical challenges into clear executive-level communications
• A track record of setting up and scaling TPM functions or program management practices within an engineering organization
• Experience working on high-visibility enterprise security and compliance programs (SOC 2, FedRAMP, encryption key management)
• Infrastructure incident management and analysis experience
• Experience working with external enterprise partners on technical programs (e.g., Apple, AWS, Google)
• Background in software engineering or site reliability engineering (SWE/SRE-to-TPM career path)

Benefits

• Equity to employees
• Health, dental & vision
• Retirement with company contribution
• Parental leave & reproductive or family planning support
• Mental health & wellness benefits
• Generous PTO
• Company recharge days
• A learning & development stipend
• A work from home stipend
• Cell phone reimbursement
• Sales incentive pay for most sales roles
• An annual bonus plan for eligible non-sales roles

Company Overview

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