[Remote] Technical Program Manager (Localization Operations)
Note: The job is a remote job and is open to candidates in USA. TransPerfect is hiring an experienced Technical Program Manager to provide operational coverage across multiple localization channels. The role focuses on diagnosing and resolving workflow issues, maintaining localization pipelines, leading cross-functional stakeholder alignment, optimizing processes and integrations, and tracking deliverables, vendor metrics, and SLAs.
Responsibilities
- Monitor and maintain end-to-end localization pipelines across multiple channels. Identify root causes of operational disruptions, resolve technical blockers, and restore pipeline flow efficiently
- Manage relationships across cross-functional product, content, and engineering teams. Lead discussions, reconcile competing priorities, and drive decisive consensus when alignment or disagreements arise
- Evaluate existing localization workflows, tool integrations, and automation pathways to optimize throughput and output quality
- Track channel deliverables, vendor performance metrics, and operational SLAs to ensure seamless execution throughout the contract period
Skills
- 5+ years of experience as a Technical Program Manager specializing in global localization programs
- Deep knowledge of end-to-end localization workflows, CAT tools, translation management systems (TMS), internationalization (i18n), and automated publishing pipelines
- Hands-on experience diagnosing, troubleshooting, and repairing complex localization architecture and operational breaks
- Proven track record of guiding cross-functional decision-making, navigating ambiguity, and resolving technical or operational disagreements across diverse stakeholders
- Must be based in the continental United States (flexible across any US time zone)
- Prior experience managing enterprise-scale cloud technical content or localization initiatives within tech organizations
- Strong background in process automation and metric-driven operational management
Benefits
- Remote (Continental US – Any Time Zone)
Company Overview
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