[Remote] Technical Writer

Note: The job is a remote job and is open to candidates in USA. Insight Global is seeking a seasoned Technical Writer to support its Research & Systems portfolio. The role focuses on interviewing subject matter experts, translating complex technical workflows into clear SOPs and process documentation, developing visual materials, and managing document lifecycles in accordance with government-style standards and security requirements.

Responsibilities

• Conduct interviews and active‑listening sessions with engineers, operators, and other stakeholders to capture detailed process flows and the rationale behind each step
• Write, edit, and format SOPs, work instructions, and standard operating procedures that meet R&S design guidelines, industry standards, and government contracting requirements
• Produce flowcharts, diagrams, and other graphics (e.g., Visio, screen‑capture tools) that complement written procedures and enhance comprehension
• Create, maintain, and adapt document templates in line with R&S design standards and customer proposal strategies
• Perform comprehensive editing for spelling, grammar, style, and readability; ensure technical accuracy and consistency across all deliverables
• Track and manage the lifecycle of technical documents, including revisions, approvals, and archiving
• Coach SMEs on persuasive and clear writing techniques and provide feedback to improve the quality of their contributions
• Format documents for both printed/bound and digital distribution, incorporating graphics as needed
• Manage sensitive information in compliance with company and government security protocols
• Edit and develop government‑style proposals, ensuring compliance with US‑government formatting and content requirements
• May assist with the review of FAA CDRLs for completeness, accuracy, and alignment with contractual obligations, providing corrective feedback to the responsible teams
• Document lifecycle management, including version control, approvals, and archiving
• Interviewing SMEs and distilling “why” behind process steps

Skills

• Bachelor's degree in Technical Communication, English, or a related field
• 5–10 years of professional technical writing/editing experience, preferably in aerospace, defense, or government contracting environments
• Proven ability to produce clear, concise SOPs using the active voice and imperative mood
• Demonstrated expertise with US‑government style guides and proposal formats
• Advanced proficiency in MS Word, publishing tools (InDesign, Acrobat), and office software (PowerPoint, SharePoint, Excel, Project)
• Strong visual‑documentation skills (Visio, flowcharting, screen‑capture tools)
• Exceptional attention to detail and a deadline‑oriented work ethic

Benefits

• Hybrid / Remote Flex
• 9mo Contract with Extensions / Conversion Opportunities

Company Overview

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