[Remote] Utility Operations Analyst
Note: The job is a remote job and is open to candidates in USA. Altus Power is a commercial-scale solar power company that develops, owns, and operates solar energy and battery storage systems nationwide. The Utility Operations Analyst will support the Community Solar program by managing subscriber allocations, coordinating with utility partners, maintaining operational trackers and systems, and supporting compliance reporting and internal tool development. This is a high-volume, deadline-driven role focused on accurate data processing and proactive issue escalation.
Responsibilities
- Own subscriber list management across 100+ community solar projects, using our Master Allocation and Validation Processing Tool to process, submit, and reconcile allocation lists and customer reporting from our Altus Central database and utility partners
- Treat allocation submissions as the default top priority—completing them swiftly and accurately, and promptly flagging issues such as undersubscription, rejections, and data discrepancies to the team
- Maintain meticulous, error-free trackers in Monday.com to keep the team aligned and prevent downstream confusion
- Coordinate monthly utility meetings, submit utility inquiries, and assist with onboarding new projects with our utility partners
- Keep our Community Solar SharePoint site current and communicate utility and regulatory updates to the team clearly and promptly
- Gather and publish insights from the team and our external policy/utility/regulatory partners to the greater company
- Support Market Managers in tracking and filing compliance-related reporting and documentation with utilities and regulatory agencies across active markets
- Help monitor program rules and regulatory changes, managing compliance trackers in Monday.com and escalating anything that affects allocations, subscribers, or operations
- Help develop our Master Allocation and Validation Processing Tool as new utilities onboard—translating program requirements into new features (including through Claude), maintaining tool version history, and communicating changes to the team
Skills
- Bachelor's degree in Renewable Energy, Business, Environmental Science, Data Analytics, or a related field
- 2+ years of experience in community solar subscriber management, utility relations, data processing, or regulatory compliance preferred
- Exceptional, demonstrable attention to detail—this role depends on consistently accurate data entry, allocation processing, and tracker management
- Advanced proficiency in Microsoft Excel and comfort working with large datasets from multiple sources
- Demonstrated experience owning and managing trackers across many concurrent projects, ideally in Monday.com
- Ability to manage competing priorities and meet time-sensitive deadlines without sacrificing accuracy
- Excellent written and verbal communication skills, with a habit of proactively flagging issues and updates to the team
- Ability to work collaboratively across teams in a fast-paced, deadline-driven environment
- Demonstrated experience owning and managing trackers across many concurrent projects, ideally in Monday.com
- Comfort using AI tools such as Claude to support analysis and to help build and improve internal tools is a strong plus
Benefits
- Equity participation program for all employees, aligned to long‑term company success
- Health and Dental Insurance (100% of premium paid of Company’s standard policy)
- 401(k) plan with company matching contributions
- Paid cell phone service on Company’s plan
Company Overview
Company H1B Sponsorship