[Remote] Windows Administrator
Note: The job is a remote job and is open to candidates in USA. Cognizant is seeking an experienced SCCM/Intune/Windows Administrator to support enterprise endpoint management and modern workplace initiatives. The role focuses on endpoint health, software deployment, device lifecycle management, compliance enforcement, vulnerability remediation, Windows administration, automation, and advanced troubleshooting in a large-scale enterprise environment.
Responsibilities
- Administer, maintain, and optimize Microsoft Intune and SCCM/MECM environments for enterprise endpoint management
- Manage device enrollment, provisioning, imaging, deployment, and lifecycle activities across Windows endpoints
- Implement and support Windows Autopilot and modern device management solutions
- Configure compliance policies, configuration profiles, device restrictions, and endpoint governance standards
- Manage co-management environments integrating SCCM and Intune
- Monitor endpoint posture and ensure adherence to organizational technology standards
- Package, test, deploy, and support enterprise applications using SCCM and Intune
- Manage deployment of operating system patches, cumulative updates, feature updates, and third-party software patches
- Monitor software distribution performance and deployment success metrics
- Perform patch compliance reporting and remediation activities
- Ensure endpoint systems remain compliant with security and operational standards
- Coordinate patching schedules and maintenance windows with business and infrastructure teams
- Support and administer Windows 10 and Windows 11 enterprise environments
- Manage OS migrations, feature upgrades, image maintenance, and deployment strategies
- Troubleshoot Windows operating system issues related to performance, reliability, and user experience
- Administer Active Directory integration and Group Policy configurations
- Maintain Windows security baselines and hardening standards
- Support endpoint performance optimization initiatives and system lifecycle planning
- Implement and maintain endpoint security controls aligned with enterprise security policies
- Support Microsoft Defender for Endpoint, BitLocker encryption, and endpoint protection technologies
- Conduct vulnerability assessments and coordinate remediation activities
- Partner with cybersecurity teams to address security findings and policy compliance gaps
- Ensure regulatory, audit, and organizational compliance requirements are met
- Support Zero Trust and endpoint security initiatives
- Diagnose and resolve complex SCCM client, Intune enrollment, software deployment, and endpoint configuration issues
- Support enterprise endpoint infrastructure including management points, distribution points, software update points, and related services
- Perform root cause analysis (RCA) for recurring incidents and service disruptions
- Act as an L3 escalation point for critical endpoint management issues
- Collaborate with server, network, cloud, and security teams to ensure seamless endpoint operations
- Maintain system stability and improve endpoint service availability
- Develop, maintain, and enhance PowerShell scripts for automation and operational efficiency
- Automate routine administration, health checks, reporting, and remediation activities
- Build operational dashboards and executive reporting metrics
- Monitor endpoint health, deployment performance, compliance status, and service quality metrics
- Identify opportunities to reduce manual effort through process automation and standardization
- Maintain runbooks, standard operating procedures (SOPs), and technical documentation
- Support audit activities and compliance reviews
- Participate in Incident, Change, Problem, Release, and Configuration Management processes
- Ensure all activities comply with ITIL and organizational governance standards
- Maintain accurate records for system configurations, deployments, and operational changes
Skills
- • 8+ years of experience supporting enterprise Windows environments
- • Strong hands-on expertise in SCCM/MECM administration and Microsoft Intune
- • Experience managing enterprise endpoint deployments, patching, and compliance programs
- • Experience supporting large-scale Windows migration and modernization projects
- • Knowledge of ITIL Service Management practices
- • Experience working within managed services and SLA-driven environments
- • Proven experience supporting enterprise endpoint security initiatives
Benefits
- Medical/Dental/Vision/Life Insurance
- Paid holidays plus Paid Time Off
- 401(k) plan and contributions
- Long-term/Short-term Disability
- Paid Parental Leave
- Employee Stock Purchase Plan
- Eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans
- Remote role in USA
Company Overview