[Remote] Workplace Program Manager
Note: The job is a remote job and is open to candidates in USA. CBRE is seeking a Technology, Data and Innovation Program Manager to lead a team delivering technology, data management, and AI solutions for a key client account. The role oversees reporting, data pipelines, low-code application development, AI-driven efficiency tools, resource allocation, financial management, technology governance, and stakeholder engagement.
Responsibilities
- Program Leadership: Oversee and manage the team responsible for technology, AI solutions, data analysis, and reporting. Ensure all projects align with client objectives and contractual service level agreements
- Data & Analytics Oversight: Direct the production, maintenance, and support of ad-hoc reports, scripts, data pipelines, and dashboards that support the corporate real estate data management practice
- Innovation & AI Strategy: Drive the development of AI tools to increase service effectiveness and efficiency. Continuously identify opportunities to modernize workflows and integrate new technologies into the client’s service ecosystem
- Application Development: Supervise the design, build, and maintenance of low-code business applications (e.g., Google AppSheet). Manage the associated data pipelines and reporting structures for these applications
- Resource Management: Balance team capacity and talent assignments to ensure competing customer needs are met on time and within scope
- Financial Stewardship: Manage program-level financial forecasting, budgeting, and performance tracking
- Technology Governance: Track and oversee all technology implemented across the service offering, ensuring compliance, security, and scalability
- Stakeholder Engagement: Collaborate with internal partners and clients to translate business needs into technical solutions. Act as the primary point of contact for technology-related initiatives
- Mentorship & Influence: Coach team members to develop expertise in technical disciplines. Model behaviors consistent with CBRE RISE values, and effectively manage stakeholder expectations, even when interests diverge
- Policy & Process: Apply advanced knowledge to design better methods for accomplishing departmental objectives. Work is guided by functional policies, but you will influence the design of internal procedures
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