Reservation Sales Agent
It's fun to work in a company where people truly BELIEVE in what they're doing! Job Description - Outrigger Marketing, Inc. (OMI), located in the Denver Metro area, is the Global Virtual Contact Reservations Center for Outrigger Hospitality Group, a Hawaii based company. - OMI is currently seeking sales oriented individuals to join our mission to create guests for life. - Our passion is creating amazing guest vacation experiences while offering world-class hospitality. - We’re hiring full-time positions! - Must be a Colorado resident. Responsibilities and Duties - Reservation Sales – Highly motivated and talented sales-focused position that drives company revenue goals. - Customer Service - Provides exceptional customer service while handling high call volume, processing reservations, and providing detailed information on Outrigger hotel and resort experiences. - Key Performance Metrics - Meet or exceed key performance metrics for quality of customer service, sales conversion, and efficiency of answering inquiries. Qualifications and Skills - High School Diploma or equivalent required. - Ability to handle voice, chat, and email guest interactions. - Ability to read and understand correspondence, memos, and key performance reports. - Ability to sit for long periods of time while working on the computer, and communicating with various customers via telephone, email, or chat. - Ability to be flexible with regard to work schedule; weekends, holidays, and evenings may be required. Benefits and Perks - Work from the convenience and security of your home – get rid of the cost, time, and stress of a daily commute - Paid Training - Computer and workstation equipment provided. - Competitive salary starting at $17 per hour - Training Success Bonus of $250 - Additional performance-based incentives that are paid out monthly. - Average payout of $2 - $5 hourly. - Qualified hosts are eligible for property familiarization trips (locations include California and Hawaii) - Discounted Hotel Rates - Comprehensive Medical Plan benefits of Medical and Prescription Drugs, Dental, and Vision with minimal out-of-pocket employee cost - Paid Holidays, Sick, Vacation and Medical Leave - Retirement Plan (401K)