Benefits:

• Health insurance
• Home office stipend
• Opportunity for advancement
• Paid time off
• Training & development
• 401(k)
• 401(k) matching
• Bonus based on performance
• Competitive salary
• Dental insurance

Job Title: Remote Estimator Location: Fully Remote (Must reside in/work within EST timezone) Position Type: Full-Time (Monday – Friday, 8:00 AM – 5:00 PM EST) Compensation: $65,000 Base Salary + Commission Package (Expected First-Year Earnings: $75,000+) Job Summary We are seeking an experienced and detail-oriented Remote Estimator to oversee the contents estimating operations for our group of six (6) franchise locations in Pennsylvania. Working directly in collaboration with our Contents Department Management, you will be responsible for creating, reviewing, and finalizing accurate contents restoration estimates using industry-standard platforms. A major component of this role involves navigating Third-Party Administrator (TPA) programs and guidelines to ensure compliance, rapid approval, and seamless project execution. If you are a proficiency-driven estimator with strong hands-on field knowledge in mitigation and contents, we provide a complete work-from-home setup to ensure your success. Key Responsibilities

• Estimate Creation & Oversight: Scope, write, and audit comprehensive contents restoration estimates across all 6 PA franchise locations.
• Platform Operations: Utilize Symbility/CoreLogic and Xactimate daily to produce precise, line-item estimates adhering to industry pricing and regional guidelines.
• TPA Compliance: Serve as the subject matter expert for Third-Party Administrator (TPA) programs (including Alacrity, Sedgwick, Lionsbridge, Westhill, etc.). Ensure all estimate submissions meet specific carrier SLAs, line-item caps, and documentation protocols.
• Management Collaboration: Work hand-in-hand with Contents Department Management, project managers, and field technicians to review scope of work, photo documentation, and contents inventory lists.
• File Management & Workflow: Track job statuses from initial scoping through final carrier approval, handling revisions, supplements, and rejections efficiently.
• Quality Assurance: Ensure all estimate documentation—including inventory logs, total loss reports, pack-out/pack-in details, and cleaning costs—is complete, compliant, and defensible.

Qualifications & Requirements Required:

• Platform Proficiency: Demonstrated experience and high proficiency in both Xactimate and Symbility (CoreLogic) platforms.
• TPA Expertise: Thorough familiarity and direct working experience with major TPA programs (Alacrity, Sedgwick, Lionsbridge, Westhill, etc.) and their specific submission guidelines.
• Schedule & Availability: Ability to work standard Eastern Standard Time hours (Monday – Friday, 8:00 AM – 5:00 PM EST).
• Remote Setup Requirement: Willingness and capability to utilize our provided company work-from-home technology setup exclusively for all business operations.

Preferred / Highly Beneficial:

• Field Experience: Hands-on prior field experience in Contents Restoration (pack-outs, cleaning, inventorying) and/or Water/Fire Mitigation.
• Certifications: Relevant IICRC certifications (e.g., CCT, FSRT, WRT) are a plus.

Compensation & Benefits

• Starting Base Salary: $65,000 / year
• Commission Package: Performance-based earnings bringing total expected Year 1 compensation to $75,000+
• Work-from-Home Setup: Full company-provided WFH equipment and technology hardware.
• Full Benefits Package: Eligible for complete medical, dental, vision, and additional benefits following successful completion of the introductory/probationary period.

This is a remote position.

Compensation: $65,000.00 - $75,000.00 per year Team Doyle operates six SERVPRO franchises across Northeastern PA, anchored by our headquarters in Allentown and Scranton. We are a diverse team of over 100 professionals working across six local facilities and a growing remote workforce nationwide. Out of more than 2,400 individually owned and operated SERVPRO franchises, Team Doyle ranks as a Top 100 franchisee - ranking #2 in our region (PA, NJ, DE & NY) and #48 nationally by job volume.  We are actively growing- explore our open positions below, and check back often as new opportunities open up!

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.

WHY CONSIDER A CAREER WITH SERVPRO?

Team Doyle offers a comprehensive benefits package.

Medical, Dental & Vision Insurance Paid Holidays & PTO 401(k) & Matching 100% Employer-funded Life Insurance Sponsored Professional Certifications

The bond you form with your crew when you’re out on a major emergency call is incredibly strong. We work hard, we look out for one another, and we have fun doing it.

Kailyn · Contents Dept Head · Allentown, PA

Servpro covering our IICRC training means we have a crew of certified specialists, not just laborers. It gives our customers peace of mind knowing the job is being done to the absolute highest industry standards.

Edwin · Production Manager · Scranton, PA

You’re coming into people’s lives on their worst days - after a fire or flood - and you get to help them rebuild and get peace of mind back. It’s incredibly rewarding.

Chris · Production Manager · Allentown, PA

Whether it’s mastering the ins and outs of insurance compliance or learning how to coordinate a massive storm-response, my skill set expands every single day. If you want a role where you can truly grow your operational and leadership abilities, this is it.

Cara · Office Manager · Allentown, PA

When a company scales as fast as ours, opportunities open up constantly. If you show up with a strong work ethic there is no limit to how far you can go here.

Rob · Reconstruction Operations Manager · Lehighton, PA

Proficiency in Xactimate and Symbility (CoreLogic), TPA program expertise, ability to work EST hours, and use of company-provided remote setup.

Key Responsibilities

• creating estimates
• reviewing estimates
• finalizing estimates

Skills & Tools

Xactimate, Symbility, CoreLogic

Job Details

• Category: Customer Service
• Seniority: Mid Level
• Commitment: Full Time
• Workplace: Remote — United States
• Salary: USD 65,000 – 75,000 / year
• Languages: English

Benefits

• 401k matching
• Generous paid time off
• Retirement plan

About SERVPRO of Allentown

A restoration franchise providing contents estimating and restoration services. — Industry: Retail and Wholesale