RPA Support (BluePrism)
Role Overview
We are looking for a technically skilled RPA Developer to design, enhance, deploy, and support robotic process automations that improve operational efficiency and service delivery across the organization.
This role combines hands-on development with platform support responsibilities, ensuring automations are scalable, stable, and compliant with governance standards. You will work closely with business stakeholders, IT teams, and process experts to deliver reliable automation solutions and continuously improve the automation ecosystem.
Key Responsibilities
RPA Development & Deployment
- Develop, configure, test, and deploy automation solutions based on business requirements
- Enhance existing automations to improve performance, scalability, and resilience
- Ensure new releases are thoroughly tested and do not impact live processes
- Maintain reusable components and development best practices
- Automation Operations & Support
- Monitor live automations and resolve production issues in a timely manner
- Perform root cause analysis and implement permanent fixes for recurring incidents
- Manage version upgrades and environment compatibility
Platform & Infrastructure
- Set up and configure virtual machines and required system access for automation execution
- Coordinate with IT teams to provision infrastructure aligned with automation demand
Governance, Documentation & Compliance
- Follow change management, risk, and approval processes for all automation deployments
- Maintain accurate technical and solution documentation
- Ensure automations comply with internal policies, controls, and service management standards
Continuous Improvement & Stakeholder Collaboration
- Identify opportunities for new automations and process optimization
- Work closely with business and technical teams throughout the automation lifecycle
- Promote adoption and effective use of automation technologies
Qualifications
Education
- Bachelor’s degree in Business, Finance, Information Systems, or a related field
Experience
- At least 3 years of experience in RPA development, automation delivery, or related IT roles
- Hands-on experience building and supporting automations in a production environment
Certifications & Methodologies
- Blue Prism Developer accreditation (or equivalent RPA platform certification)
- Lean or Six Sigma Yellow Belt (or similar process improvement certification)
- Familiarity with ITIL incident and change management practices
Functional Knowledge
- Understanding of finance and accounting processes such as, Source-to-Pay, Customer-to-Cash, Record-to-Report
Technical & Professional Skills
- Strong problem-solving and debugging skills
- Experience with RPA platform monitoring, release management, and environment setup
- Virtual machine and application configuration for automation execution
- Strong documentation and communication skills
- Ability to work in a fast-paced, collaborative environment
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