Sales Development Representative
AboutAlaan
Alaan is the Middle East’s first AI-powered spend management platform, built to help businesses save time and money. Our all-in-one solution combines smart corporate cards, real-time expense tracking, AI-powered automation, seamless accounting integrations, and deep financial insights- designed to simplify finance operations and maximize control over company spend.
Founded in 2022, Alaan is already the trusted partner of over 2,000 leading businesses across the UAE and KSA, including G42, Careem, McDonald’s, Tabby, Al Barari, Rove Hotels, Rivoli, and CarSwitch. Together, our customers have saved over AED 100 million with Alaan.
In just three years, Alaan has become the #1 expense management platform in the Middle East- and we’ve done it while becoming profitable.
Alaan is also backed by Y Combinator and top global investors, including Peak XV (formerly Sequoia India & SEA), and built by a world-class team with experience from McKinsey, BCG, Goldman Sachs, Careem, Rippling, and other high-growth companies. This creates an environment where employees learn from top-tier talent while building at startup speed.
We’re not just building software. We’re reimagining how finance works for modern businesses across the region.
About the role
We’re looking for a passionate and customer-focused Inbound Sales Development Representative (SDR) to join our growing sales team. You’ll play a key role in engaging and qualifying inbound leads, understanding customer pain points, and helping potential customers discover how Alaan can create value for their business. You’ll work closely with the Account Executive team to ensure a smooth and high-quality buyer journey from first touch to qualified opportunity.
Note: This is a remote position, not restricted to residents of the United Arab Emirates.
What you'll do
- Engage and qualify inbound leads generated through marketing campaigns, referrals, events, and website inquiries.
- Conduct discovery conversations to understand customer pain points, business needs, and buying intent.
- Schedule meetings and demos for the sales team while ensuring a seamless handoff process.
- Follow up consistently with prospective customers across calls, emails, and LinkedIn.
- Maintain accurate lead and activity tracking in Salesforce (or CRM).
- Collaborate closely with Marketing and Sales teams to improve lead quality and conversion rates.
- Deliver a strong first impression of Alaan through clear, consultative, and customer-centric conversations.
What we are looking for
- 1-4 year of experience in B2B SaaS/Tech Sales, Customer-facing roles, or Inbound SDR environments.
- Strong communication and listening skills with the ability to build trust quickly.
- Naturally curious and consultative in conversations.
- Organized and process-oriented with strong follow-up discipline.
- Comfortable working in a fast-paced startup environment.
- Ability to understand customer pain points and articulate value clearly.
- Experience using CRM tools like Salesforce, HubSpot, or similar platforms is a plus.
What's in it for you
- Contribute to building the Middle East’s most beloved fintech brand from the ground up
- Benefit from a role with significant ownership and accountability
- Thrive in a flexible hybrid culture with ample work-life balance
- Participate in exciting offsite events
- Competitive salary and equity
- Enjoy fully remote working mode
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