Sales Operations Manager

The application window is expected to close on: November 15, 2026. NOTE: Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received. Candidate is able to work remotely in any location in the US. Meet the Team - Splunk, a Cisco company, is building a safer and more resilient digital world with an end-to-end full stack platform made for a hybrid, multi-cloud world. - Leading enterprises use our unified security and observability platform to keep their digital systems secure and reliable. - Our customers love our technology, but it's our caring employees that make Splunk stand out as an amazing career destination. - No matter where in the world or what level of the organization, we approach our work with kindness. - So bring your work experience, problem-solving skills and talent, of course, but also bring your joy, your passion and all the things that make you, you. - Come help organizations be their best, while you reach new heights with a team that has your back. - Join us as we pursue our innovative vision to make machine data accessible, usable and valuable to everyone. - We are a company filled with people who are passionate about our product and seek to deliver the best experience for our customers. - At Splunk, we’re committed to our work, customers, having fun and most importantly to each other’s success. Your Impact As a Leader of Sales Operations, you will act as a trusted advisor to sales leaders on Go-To-Market (GTM) strategy and decisions, including sales coverage, capacity, plays, and tactics across all teams. You will support annual planning, including territory design and quota setting for a division of the Americas sales organization. By streamlining the end-to-end sales process, you will eliminate bottlenecks and increase productivity using AI, automation, Salesforce, and reporting systems. You will build and maintain dashboards in Salesforce and other Business Intelligence (BI) tools to analyze sales performance metrics, pipeline health, and forecast accuracy, integrating operational insights to advise leadership. Additionally, you will own the end-to-end management of the sales forecasting process, establish a strong operating cadence for operational excellence, and work closely with cross-functional teams to ensure alignment on strategy, revenue architecture, and change management initiatives. As a people leader, you will also provide mentorship and foster a collaborative environment for your team. Minimum Qualifications - 5 years of experience in Sales Operations, Business Operations, or a related function. - Bachelor’s degree in Business, Marketing, or equivalent practical experience. - Experience utilizing CRM software (such as Salesforce), spreadsheet applications, and Business Intelligence tools (such as Tableau) for reporting and analysis. - Experience analyzing complex data sets, interpreting performance metrics, and translating insights into actionable business strategies. - Experience managing multiple projects, prioritizing tasks, and presenting findings to technical and non-technical audiences. Preferred Qualifications - Experience leading and mentoring a team of sales operations professionals. - Demonstrated ability to drive change management initiatives within a large sales organization. - Experience designing and implementing revenue architecture and strategic planning frameworks. - Advanced knowledge of sales forecasting methodologies, quota setting, and territory design optimization. - Proven track record of fostering cross-functional collaboration to achieve operational excellence. Why Cisco? - At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. - We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. - These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. - Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. - Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. - We work as a team, collaborating with empathy to make really big things happen on a global scale. - Because our solutions are everywhere, our impact is everywhere. - We are Cisco, and our power starts with you. Message to applicants applying to work in the U.S. and/or Canada: - The starting salary range posted for this position is $167,900.00 to $213,000.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation, equity, or benefits. - Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. - The full salary range for certain locations is listed below