Salesforce Experience Cloud Developer (Telco)
ABOUT THE ROLE
We're looking for a Salesforce Experience Cloud Developer for a 12-month contract engagement running in the ANZ time zone. You'll be building customer and partner-facing Experience Cloud sites for a telco project, developing custom components, configuring sites in Experience Builder, and integrating them with the broader Salesforce platform and external telco systems.
The role is fully remote. You'll need to keep ANZ business hours for collaboration with the delivery team.
We need someone with real Experience Cloud delivery experience in a telco context. You should be able to show us what you built, how you approached it technically, and how the sites connected to the wider platform and BSS/OSS ecosystem.
WHAT YOU'LL DO
Experience Cloud Development
- Build and configure Experience Cloud sites using LWC, Aura components, and Experience Builder
- Develop custom components where out-of-the-box functionality doesn't meet requirements
- Implement data visibility, sharing, and access controls for customer and partner portals
- Integrate Experience Cloud sites with Salesforce core objects, Communications Cloud data, and external telco systems
- Experience building self-service telco journeys such as account management, billing, plan changes, or service requests
- Optimise site performance for high-traffic customer-facing portals
Technical Delivery
- Work closely with architects, BAs, and back-end developers to deliver end-to-end Experience Cloud solutions
- Translate functional and UX requirements handed to you into working Experience Cloud builds
- Support testing, defect resolution, and deployment across environments
- Maintain clean, well-documented front-end code and configuration
- Contribute to component libraries and development standards used across the project
WHAT WE'RE LOOKING FOR
Must-Have
- Specific and demonstrable Salesforce Experience Cloud development experience in a telco environment, with real projects you can walk through
- Hands-on LWC development for Experience Cloud custom components
- Experience building customer or partner portals with appropriate data visibility and sharing controls
- Solid understanding of how Experience Cloud connects to core Salesforce data and external systems
- Ability to work ANZ business hours
Technical Depth
- Familiarity with Communications Cloud or OmniStudio components surfaced through Experience Cloud
- Experience Builder configuration: themes, layouts, pages, and navigation
- Lightning Web Components and Aura development for Experience Cloud
- Guest user and authenticated user security models, sharing rules, and profile-based access
- Integration between Experience Cloud and external APIs or systems
- Performance considerations for high-traffic customer-facing portals
- CSS and responsive design for Experience Cloud sites
Preferred Certifications
- Salesforce Certified Experience Cloud Consultant
- Salesforce Platform Developer I / II
NICE TO HAVE
- Background working in a consulting or SI environment
- Agile delivery experience
WHAT SETS YOU APART
- Specific project examples that show the technical depth of your Experience Cloud builds in a telco context
- Relevant certifications that support your experience
- Availability to start within 2 to 4 weeks
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