SAP Financial Products Subledger (FPSL)
This is a remote position.
Key Responsibilities
Monitor and resolve L1/L2 incidents in the FPSL environment within defined SLA windows; escalate L3 issues to onshore lead with full root cause documentation Execute approved configuration changes in FPSL — posting schemas, accounting rules, product type setup — following signed-off functional specifications Perform unit testing, regression testing, and defect tracking for all enhancement changes prior to onshore review Maintain and update AMS runbooks, configuration workbooks, and known-error database entries Support period-end closing activities including subledger reconciliation checks and posting log analysis Prepare daily/weekly status reports and incident summaries for onshore review and client reporting Participate in overlap calls with the onshore team for knowledge transfer, sprint planning, and change coordination Manage SAP transport requests and coordinate system refresh activities per approved change management proceduresWorking Hours
IST hours (2:00 pm - 10:00 pm)
Required Experience
3+ years hands-on SAP FPSL configuration experience; prior AMS or production support preferred Working knowledge of FPSL posting logic: posting schema, event categories, result type mapping, and accounting rules Familiarity with SAP S/4 HANA GL integration and the Universal Journal (ACDOCA) Experience working in an ITIL-based AMS environment with SLA adherence and formal incident management processes Strong written communication in English; able to produce clear technical documentation Comfortable in a team structure with an onshore functional lead and direct client interaction during overlap hours
Preferred Qualification
SAP S/4HANA or FPSL certification Experience with financial products in banking or insurance (loans, deposits, securities) Exposure to IFRS 9 / IFRS 17 accounting requirements Familiarity with ServiceNow or JIRA for incident and change management Prior experience supporting US-based clients in an offshore model
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