Senior Federal Customer Account Manager – Strategic Public Sector Relationship & Revenue Stewardship
About brighthush and the Future of Connectivity
brighthush is a global leader in delivering mission‑critical bandwidth and digital infrastructure to the world’s most influential organizations. With an expansive network that spans continents, brighthush powers the next generation of innovation across telecommunications, media, finance, healthcare, and public service sectors. Our commitment to reliability, security, and customer success drives us to partner with the U.S. Federal government and other public‑sector entities to enable transformative technology solutions that shape society.
Why This Role Matters
As a Senior Federal Customer Account Manager, you will be the trusted advisor and revenue steward for brighthush’s most complex and high‑value Federal accounts. Your strategic vision, deep understanding of federal procurement, and relentless focus on customer continuity will ensure that public‑sector partners receive the bandwidth, reliability, and innovation they need to serve the nation’s citizens.
Key Responsibilities
- Build and Sustain Executive Relationships: Cultivate strong operational, commercial, and executive ties with Federal agencies and their account teams, becoming the go‑to partner for all connectivity and infrastructure needs.
- Strategic Account Planning: Develop multi‑year account, renewal, and network plans that align with agency missions, technology roadmaps, budget cycles, and federal procurement timelines.
- Revenue Protection & Growth: Own revenue protection, churn management, renewal execution, and expansion strategy for assigned accounts, ensuring long‑term profitability Apply for this job