Senior Manager, Innovation Design & Research - Remote

Employer Industry :InsuranceWhy consider this job opportunity :Competitive total compensation package including performance bonuses and 401(k) with company matchOpportunity for career advancement and growth within the organizationFlexible working options including remote, hybrid, or in-person arrangementsSupportive and inclusive company culture that prioritizes employee well-being and developmentChance to lead innovative design initiatives that shape the future of insuranceWhat to Expect (Job Responsibilities) :Shape the innovation design and research approach while anticipating future technologies and user expectationsLead design and research workstreams to ensure the delivery of human-centered experiences aligned with member, agent, and employee needsConduct ethnographic research, usability testing, and trend analysis to identify unmet needs and emerging opportunitiesFacilitate workshops and co-creation sessions, translating design insights into narratives that influence decision-makingManage and mentor design and research teams, fostering a culture of creativity and continuous learningWhat is Required (Qualifications) :Bachelor's degree required10years of experience in design consulting or UX designSignificant experience in UX, interaction, or product design with a strong portfolio of innovative workProven ability to think at a systems level, translating research and strategy into actionable solutionsExceptional communication and presentation skills with proficiency in design and prototyping tools (e.g., Figma, Adobe Creative Suite)How to Stand Out (Preferred Qualifications) :Master of Science (M.S.) or Master of Arts (M.A.) in Human-Computer Interaction (HCI), Interaction Design, or User Experience DesignStrong background in property and casualty insurance, financial services, or adjacent industriesFamiliarity with human-centered design, AI / automation, and digital transformation approachesService Design and Process Design expertiseDemonstrated ability to create a collaborative and inclusive team environmentWe prioritize candidate privacy and champion equal-opportunity employment.Central to our mission is our partnership with companies that share this commitment.We aim to foster a fair, transparent, and secure hiring environment for all.If you encounter any employer not adhering to these principles, please bring it to our attention immediately.We are not the EOR (Employer of Record) for this position.Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.#J-18808-Ljbffr. Experience: 8 years required