Service Quality Sr. Program Manager

Job Description

Service Quality Sr. Program Manager 17338 Hourly pay: $55-$85/hr (Depends on location) Worksite: Leading professional networking company (Remote, Open to candidates located in the United States) W2 Employment, Group Medical, Dental, Vision, Life, Retirement Savings Program 40 hours/week, 8 Month Assignment A leading professional networking company seeks a Service Quality Sr. Program Manager to drive project management, communications, and operational excellence for its global sales readiness programs. Service Quality Sr. Program Manager Responsibilities: Lead project management for global sales readiness programs, developing plans and timelines, owning milestone completion, and proactively identifying, communicating, and mitigating project risks. Create and execute sales readiness communication plans and own the team's microsites, including type, branding, and keeping content current. Build and publish a dashboard of program success, measuring and tracking progress, identifying misses, and creating plans to improve. Provide coordination and logistical support for learning programs such as offsites, summits, and kick-offs. Find opportunities for synergy and leverage across global sales readiness, and take ownership of broad tracks of work. Service Quality Sr. Program Manager Qualifications: 6+ years of project management experience. 6+ years of experience in a sales closing role, sales readiness, learning and development, or management consulting. Bachelor's degree. PMP certification is preferred. An analytical approach to understanding the business impact of sales readiness programs is preferred. Experience leading multiple projects and meeting deadlines with little supervision is preferred. Strong executive presence, including the ability to set clear expectations and hold coworkers accountable for commitments, is preferred. Experience with an LMS and SharePoint is preferred. #PP