Shared Services Officer
Our client is a leading Australian supply chain and logistics provider offering comprehensive transport, warehousing, and third-party logistics solutions. Operating across a national footprint, they specialise in handling a diverse range of commodities alongside dry bulk and general freight. They are dedicated to delivering innovative, safe, and highly efficient supply chain services to a broad array of markets.
They are now seeking to hire a Shared Services Officer to deliver efficient finance, operational, payroll, and compliance administration support across national workflows. This role plays a key part in maintaining accurate records, supporting operational teams, and driving service excellence across Australian sites.
Job Responsibilities
Financial Administration Support
- Process supplier invoices and complete general ledger coding following approved work instructions
- Assist with accounts receivable tasks, recurring billing, and credit request preparation
- Verify invoices against supporting documentation and escalate discrepancies promptly
- Prepare monthly operational and financial reporting packages
- Maintain accurate customer and supplier records while monitoring shared finance inboxes
- Raise purchase orders and escalate missing approvals or non-standard transactions
Operational Administration Support
- Complete accurate operational data entry using CargoWise and related systems
- Process periodic billing tasks, transport administration requests, and operational reports
- Maintain operational registers, vehicle and plant records, and customer paperwork
- Assist with stocktake administration, pallet reconciliations, and document control
Payroll & Workforce Administration Support
- Process employee timesheets and support roster administration tasks
- Assist with payroll data preparation and maintain workforce records
- Collate workforce and labour reporting while escalating payroll discrepancies
WHS & Compliance Administration Support
- Upload workplace health and safety records, hazards, inspections, and meeting minutes into DoneSafe
- Maintain compliance registers for contractor management, training, and licensing
- Monitor compliance schedules, manage equipment registration records, and assist with audit preparation
- Provide professional administrative support and respond to internal queries within agreed SLA timeframes
Requirements
- Demonstrated experience in administration, shared services, or transactional financial support
- Strong working knowledge of Microsoft Office programs, particularly Microsoft Excel
- High attention to detail with proven accuracy in data entry and checking
- Excellent written and verbal communication skills in Australian English
- Strong organisation and time management skills with an ability to meet strict deadlines
- Ability to follow work instructions, procedures, and structured workflows
Nice-to-Have Skills
- Background in the supply chain, transport, or logistics sector
- Experience working with industry systems such as CargoWise, DoneSafe, Elmo, Evolve, or SharePoint
- Previous experience in Accounts Payable, invoicing, or payroll support
- Prior experience working within a fast-paced KPI and SLA-driven environment
Benefits
- Permanent work-from-home set-up
- Dayshift (Australian Eastern Standard Time business hours)
- Full-time job
- HMO (STAFF only)
- Annual leave
- 13-month pay
- With Government mandated benefits
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