Site Reliability Analyst
We are working with a leading IT services company that provides world-class solutions to thousands of clients globally, fostering a culture of innovation and continuous learning. The Role
- Support and maintain a Capacity Management environment, performing daily operational monitoring and system health checks.
- Troubleshoot performance issues, collector failures, missing data, and application stability concerns within a large-scale enterprise performance analytics platform.
- Investigate system and application performance issues, assisting customers with root cause analysis.
- Design, build, and support a production monitoring and analytics platform in a Docker/Kubernetes containerized environment.
- Ensure high availability, reliability, and scalability of platform services while adhering to enterprise security and compliance standards.
- Develop operational runbooks, standard operating procedures, and support documentation.
What You'll Need
- 5+ years of Linux/Unix administration experience, including system build and deployment.
- 5+ years of experience supporting enterprise production applications.
- 3+ years of container platform administration experience (Docker/Kubernetes).
- Proven experience in troubleshooting performance issues in distributed production environments and performing root cause analysis.
- Programming and automation experience with Python, NoSQL, Svelte, SQL, GIT, or Bash/Shell scripting.
- Experience with observability tools such as Splunk, Grafana, Prometheus, AppDynamics, or OpenTelemetry.
What's On Offer
- Comprehensive benefits package including medical, dental, vision, life, and disability insurance plans.
- Opportunities for professional development, including on-demand training, certification prep, and access to a library of technical and leadership courses.
- 401K program with company match after 12 months of tenure.
- Dedicated customer service team and certified Career Coach support.
Apply via Haystack today!