Software Implementation Engineer
Your tasks
Job Purpose
Configure and test Kardex software system to fit customer specifications and efficiently run automated systems to the customer’s needs
Develop and execute internal, interface and integrated test plans with the AutoStore system, Kardex software system, client host systems and other technologies that may be integrated with the solution
Work closely with the Integration Engineer and perform end-to-end testing of the entire integrated system with focus on the FulfillX system
Perform all necessary trainings of customer personnel on the FulfillX software system
Support the customer during the post-handover ramp up period
Travel to project sites, for sometimes a few weeks on one trip. Total travel estimate is 30% to 40%
Travel domestically for training opportunities
Job Requirements
Training/Education:
Bachelor’s degree in business, engineering, IT, or software fields
Excellent communication skills
Excellent troubleshooting ability, software, and IT hardware acumen
Professional Experience:
3+ years’ experience with work with software and/or deployments of automation systems, AutoStore experience a plus
Other Experiences:
Experience working in a project team in a project and construction-like environment
Ability to use MS office suite and other similar software programs
Main Accountabilities
- Contribute to the development feedback of the Kardex functional and interface specifications
- Develop internal FulfillX internal software test plan
- Lead the software factory acceptance test for the customer prior to on-site end-to-end testing
- Develop customer training documentation for FulFillX
- Perform on-site customer training for FulFillX
- Develop integrated FulfillX test cases and test plan for the overall integrated system with focus
- Perform integrated testing of the AutoStore, Kardex software, customer host systems and other integrated technologies for the project
- Perform on-site customer ramp-up support after handover
Leadership
- Excellent communication and interpersonal skills
- Ability to establish effective working relationships across the boundaries
- Self-driven, result oriented with positive outlook to success
- Advanced trouble-shooting ability
- Ability to coach and teach the customer on best practices and process improvement as it relates to the Kardex provided scope
- Clear focus on high quality and ensuring all the customers' needs are met
Your profile
Bachelor's degree in business, engineering, IT, or software; 3+ years in software or automation deployments; troubleshooting, communication, project teamwork, and customer training skills required.
Key Responsibilities
- configuring software
- testing systems
- training customers
Skills & Tools
Kardex FulfillX, AutoStore, Microsoft Office
Job Details
- Category: Engineering
- Seniority: Mid Level
- Commitment: Full Time
- Workplace: Remote — Cincinnati, Ohio, United States
- Languages: English
About Kardex
A technology company developing automated storage, Industry 4.0, and digitalization solutions. — Industry: Manufacturing