Sr. Sales Account Manager (m/f/d)

Forming Our Future together

Shape your future with a hidden champion of the high-tech industry. FormFactor is a leading global manufacturer of semiconductor test and measurement products, including advanced MEMS probe cards, engineering probe stations and probes, metrology systems, as well as quantum cryogenic measurement systems.   Globally, FormFactor Inc. has locations in all markets relevant to the semiconductor industry. In Germany, we develop and manufacture wafer probers for a wide range of applications. Our products and solutions contribute significantly to the development and productions of new technologies. From AI to 5G, from autonomous driving to quantum computing, almost every breakthrough innovation today has its form factor.

That looks good. Your future at FormFactor:

• Hello future!  As part of our large FormFactor family, you will play an active role in shaping current and upcoming technologies.

• Bye-bye monotony!  The challenging, varied tasks in the field of artificial intelligence and infrared applications as well as flat hierarchies offer you a lot of freedom for design and innovation.

• Your thing.  In small teams, you will work independently and close to the product. You will find your solutions and accompany the entire production cycle. 

• Just get started.  With our New Hire training plan, you will arrive relaxed your new tasks.

• It's fun. We offer you an attractive remuneration package as well as a share in the company's success.

• Being human. 30 days of vacation, flexible working hours and home office are our tools for your family and work-life balance.

• Motivated. Our pleasant, friendly working atmosphere and international collegiality are a real feel-good factor.

• Progress.  Internal training, exchange programs and an open transfer of knowledge open horizons for you.

• Perspective. As the market leader, we are operating in an incredibly exciting and crisis-proof industry of the future.

Not enough? We would be happy to introduce you to many other benefits in a personal conversation.

Job Description:

Core Responsibilities

• Contribute to the growth of FormFactor system bookings and support the achievement of regional revenue objectives within the EMEA territory.
• Manage and develop existing customer relationships while identifying and pursuing new business opportunities within strategic and key accounts.
• Support business growth at strategic customers including GlobalFoundries, xfab, research organizations like IMEC, FHG and fabless through effective account management and opportunity development.
• Act as a primary point of contact for customers and distributors, managing distributor relationships and ensuring high levels of customer satisfaction, responsiveness and channel effectiveness.
• Coordinate customer-related activities across Business Units and internal functions to ensure smooth execution and successful project delivery.
• Lead and develop assigned employees while fostering a collaborative, customer-focused and results-oriented team environment.
• Execute the regional sales strategy and contribute to continuous improvement initiatives supporting future business growth.
• Maintain accurate forecasts, opportunity pipelines and customer information through Salesforce.com and established business processes.
• Support quarterly business reviews, sales reporting, customer service coordination and trade show activities.
• Monitor market trends, competitive developments and customer requirements and provide recommendations to management.
• Ensure distributors and channel partners receive appropriate commercial and technical support through regular engagement, training and communication.
• Support the implementation of sales excellence programs, customer engagement initiatives and process improvements.
• Drive execution with a hands-on approach, demonstrating initiative and ownership within the assigned scope of responsibility.

Additional Leadership Requirements

• Strong execution orientation and proven ability to deliver business results.
• Ability to independently manage priorities and drive opportunities to closure.
• Experience leading teams and developing sales talent.
• Proactive, self-motivated and customer-focused working style.
• Strong collaboration and stakeholder management skills across functions and cultures.

Required qualifications

• Hands-on sales and account management experience in a B2B technology environment, ideally within semiconductor, electronics, test and measurement or capital equipment markets.
• Strong operational discipline in managing customer follow-ups, opportunity tracking, quotations, sales actions, meeting preparation and timely internal communication.
• Experience maintaining accurate opportunity pipelines, supporting forecast updates and preparing input for sales reviews and business reporting.
• Ability to coordinate daily execution with customers, distributors, Business Units, Service, Operations and other internal stakeholders to ensure smooth order and project progress.
• Proficiency with standard Microsoft productivity tools, including Outlook, Teams, Word, Excel and PowerPoint, for customer communication, action tracking, reporting, forecasting support and presentation preparation.
• Optional: Practical experience with Salesforce.com or comparable CRM platforms for opportunity updates, activity tracking, pipeline management and reporting.

Skills:

Education & Experience:

Then we look forward to receiving your detailed application, stating your earliest possible starting date and your salary expectations. The fastest way to contact us is via the Apply button. You are welcome to send us a link to your profile on XING or LinkedIn for a first impression.

We look forward to receiving your application!

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