Sr. ServiceNow Architect
Job Title : Sr. ServiceNow Architect- (WSD is mandatory, EAM is nice to have) Long term Remote Roles and Responsibilities: Architect and deliver scalable ServiceNow solutions across WSD, EAM, ITSM, CMDB, ITAM, and integrations. Lead solution design workshops and translate business requirements into technical architecture and implementation roadmaps. Design and govern Workplace Services including: Space Management Reservation Management Workplace Visitor Management Workplace Case Management Employee Experience workflows Design and implement Enterprise Asset Management capabilities including: o Asset lifecycle management o Preventive and corrective maintenance o Work order management o Inventory and spare parts management o Vendor and contract integrations Define enterprise data architecture, integration strategy, and platform governance. Create HLD, LLD, architecture diagrams, and technical design documents. Lead architecture reviews, code reviews, and platform health assessments. Mentor developers, consultants, and technical leads across ServiceNow engagements. Collaborate with enterprise architects, business stakeholders, and delivery teams to ensure successful project outcomes. Drive platform modernization, upgrades, and adoption of ServiceNow best practices. ServiceNow Expertise ServiceNow Architecture & Platform Governance Workplace Service Delivery (WSD) Enterprise Asset Management (EAM) ITSM, ITAM, CMDB, CSDM Service Portal / Employee Center Flow Designer & Integration Hub UI Builder & Workspace Framework Performance Analytics & Reporting Technical Skills JavaScript, Glide APIs, Script Includes Business Rules, Client Scripts, ACLs REST/SOAP Integrations MID Server Azure, SAP, Oracle, Facilities Systems Integrations Data Migration and Transformation Preferred Certifications ServiceNow CSA CAD CIS-ITSM CIS-ITAM CIS-Discovery / CIS-Service Mapping Certified Technical Architect (CTA) Preferred WSD and EAM implementation experience preferred