Sr. Software Engineering Manager

Sr. Software Engineering Manager IT and Programming - Memphis, Tennessee Department IT and Programming Employment Type Full-Time Minimum Experience Manager/Supervisor Role Summary This is a player-coach role. You will lead a small, focused engineering team and stay close enough to the code to review it, debug it, and occasionally write it. We are not looking for someone who manages from a spreadsheet. You will own delivery of our recovery intelligence platform, the engine that finds third-party liability recovery opportunities our clients would otherwise never see. That work spans the full stack: web and desktop interfaces, middle-tier services, the API layer that connects them, and the SQL underneath it all. Some of the estate is modern, containerized, and running on Azure. Some of it is a mature Windows desktop application that has been earning revenue for years and still needs to be supported while it evolves. You will be comfortable with both, and clear-eyed about how to move from one to the other without breaking what works. The technical range here is real: API engineering, web and WinForms front ends, backend services, microservices, containerization, Kubernetes, and Azure. So is the ownership. This is a small company, which means the person in this seat sets the engineering standard rather than inheriting one. This is a remote position; candidates in or near Memphis, TN are preferred. Core Responsibilities - Lead, coach, and grow a small software engineering team, setting technical standards, running planning and delivery cadence, and removing blockers. - Own end-to-end delivery for the recovery intelligence platform: scope, sequence, estimate, ship, and support what you ship. - Design and build the API layer and middle-tier services that expose platform capability to internal applications and external partners. - Work across the stack, from web user interfaces and the existing Windows desktop application through backend services and data access. - Design, write, and tune SQL: schema design, stored procedures, indexing, and query performance on large data sets. - Decompose monolithic components into microservices where it earns its keep, favoring incremental migration over rewrites that put revenue at risk. - Containerize workloads and operate them reliably on Kubernetes in Azure. - Own the build and release path: source control strategy, code review, CI/CD pipelines, environment management, and release quality. - Direct the day-to-day work of outsourced development partners, holding them to the same standards for code quality, security, and documentation. - Hold the line on non-functional requirements: security and PHI protection, performance, reliability, logging, and observability. - Reduce single points of failure by documenting undocumented business logic and spreading institutional knowledge across the team. - Balance new capability against technical debt, and make the tradeoff visible rather than silent.

Qualifications

Experience - 8+ years in software engineering, including 3+ years leading or managing a development team. - Strong hands-on background in C# and .NET, including API engineering and REST service design. - Experience building and maintaining both web applications and Windows desktop applications (WinForms or comparable). - Strong SQL Server skills: complex queries, stored procedures, schema design, and performance tuning. - Practical experience with microservices architecture, containerization, and Kubernetes. - Hands-on experience with Microsoft Azure, including compute, storage, identity, and managed Kubernetes. - Experience owning CI/CD pipelines and modern source control practice, such as Azure DevOps or equivalent. - Track record modernizing a legacy application incrementally while keeping it in production. - Knowledge of healthcare and insurance data is strongly preferred. Required Competencies - Technical credibility with engineers, earned by staying close to the code rather than above it. - Judgment about sequencing and risk, especially when the system in question is generating revenue today. - Solid engineering habits: version control, testing, code review, reproducibility, and documentation. - Ability to spot opportunities while organizing data chaos and cutting through noise. - Clear communication of technical tradeoffs, status, and risk to both technical and business audiences. - Self-starter with a track record of achievement who will roll up sleeves to tackle hard projects. Education - S./B.A. required in Computer Science, Engineering, Information Systems, a related technical field, or equivalent experience. License/Certification - Azure certification (e.g., AZ-204 or AZ-305) preferred. - Kubernetes certification (e.g., CKA or CKAD) a plus. Preferred - Deeper experience with healthcare, insurance, or claims data in a regulated, high-compliance environment. - Experience managing nearshore or offshore development partners. - Experience with event-driven architecture, message queues, and integration patterns. - Experience introducing automated testing to a codebase that did not previously have it. - Located in or near Memphis, TN. Who is Intellivo? - As an industry market leader in subrogation, Intellivo empowers health plans and insurers to maximize financial outcomes by identifying and pursuing more reimbursement opportunities from alternative third-party liability (TPL) payers. - Through innovative technology, Intellivo accelerates the identification of reimbursement opportunities while eliminating burdensome outreach to plan members. - With a 26-year history of excellence, Intellivo proudly represents more than 200 of the country’s largest health plans. - We are Intellivators – forward-thinking pioneers building the technologies that Fortune 500 employers, health plans, TPAs, providers, and billing organizations rely on to ensure responsible claim payments. - Fueled by our experience and innovative startup mentality, we are growing fast.

Benefits

That Support You Inside and Outside of Work - Comprehensive medical, dental, and vision insurance - 401(k) retirement savings plan with employer match - Paid time off and paid holidays - Company-paid life insurance and short-term and long-term disability coverage - Employee Assistance Program with counseling, financial coaching, legal resources, career coaching, and wellness support - Health Savings Account with company contributions for eligible employees - Wellness, healthcare advocacy, and pet benefits - A high-performing, collaborative culture built on ownership, accountability, continuous improvement, and meaningful impact Equal Opportunity Employer - Intellivo is an Equal Opportunity Employer and does not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status. - Employment decisions are based on qualifications, merit, and business need.