Subsidy Data Manager
Agency Dept of Health and Human Services Division Child Development Job Classification Title Administrative Specialist I (NS) Position Number 60038622 Grade NC08
About Us
The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well-being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence. Description of Work The Subsidy Data Manager supports the work of the Subsidy Services Compliance Units by performing data management activities that rely heavily on spreadsheet use, the Client Services Data Warehouse, and data entry into NC FAST, the case management and payment system for the Subsidized Child Care Assistance Program. The position provides customer service to internal DCDEE staff and external partners while ensuring the accuracy and completeness of data used for compliance activities and program reporting. It processes and organizes data to fulfill information requests from internal and external customers and supports the operational needs of the compliance units. The role functions within a structured data and compliance environment, requiring consistent application of established procedures. This position contributes to the accuracy and efficiency of subsidy program oversight. Key Duties Include: - Use spreadsheets extensively to organize, track, and analyze data necessary for compliance activities. - Access and utilize the Client Services Data Warehouse to retrieve and review data supporting Subsidy Compliance Unit work. - Enter, update, and maintain subsidy case information in NC FAST to support accurate case management and payment processing. - Provide customer service to internal DCDEE staff and external partners by responding to data‑related inquiries and information requests. - Generate and prepare data reports to fulfill requests from internal and external customers. - Maintain organized data files and documentation to support ongoing compliance monitoring processes. - Collaborate with compliance unit staff to ensure timely and accurate data flow for monitoring activities. - Identify data inconsistencies and communicate issues for corrective follow‑up within established procedures. - Support the operational needs of multiple Subsidy Compliance Units by coordinating data entry, data retrieval, and report preparation tasks. - Ensure confidentiality and appropriate handling of program data in compliance with agency standards. Knowledge Skills and Abilities/Management Preferences Salary Grade Range: $39,244.00-$68,679.00 Recruitment Range: $39,244.00-$48,467.00 Candidates now meet the minimum qualifications of a position if they meet the minimum education and experience listed on the vacancy announcement.