Support Engineer
Technical support experience in AV, unified communications, or IT; strong troubleshooting and communication skills. CTS, CompTIA, Cisco, ITIL, or relevant platform certifications preferred.
Key Responsibilities
- resolving incidents
- troubleshooting platforms
- supporting meetings
Skills & Tools
ServiceNow, Microsoft Teams Rooms, Windows, Android, Teams Rooms Pro, Zoom Rooms, Zoom Workplace, Cisco Webex Devices, Webex Control Hub, RoomOS, Crestron Flex, DM NVX, XiO Cloud, Poly Lens, Logitech Rally, Logitech Sync, Neat, Lenovo ThinkSmart, Biamp Tesira, Q-SYS, Shure, Sennheiser, Power BI, CMDB, VLAN, QoS, Microsoft 365, Windows 10, Windows 11, Crestron Toolbox, Q-SYS Designer/Configurator, Shure Designer/Software Suite, PuTTY, SSH, Telnet, Wireshark, Cisco AnyConnect, Cisco Secure Client, Pulse, Ivanti, VMware Horizon, TeamViewer, Microsoft Quick Assist, AnyDesk
Job Details
- Category: Information Technology
- Seniority: Mid Level
- Commitment: Full Time
- Workplace: Remote — United States
- Salary: USD 55,000 – 65,000 / year
- Languages: English
Benefits
- 401k matching
- Generous paid time off
- Retirement plan
About Kinly
A global technology integrator providing audiovisual and unified communications solutions and support. — Industry: Information Technology