Surplus Funds Processor
Purpose Aldridge Pite, LLP is seeking a Surplus Funds Processor. The Surplus Funds Processor is responsible for data entry, accurately drafting documents and performing quality control measures. Knowledge of foreclosure process is required. The ideal candidate will be a self-starter who thrives in a high volume work environment and will have the ability to adapt to change easily. Specific Duties, Activities and Responsibilities
Respond to status inquiries Document preparation and execution, Quality control Update internal processing systems Update and monitor client’s 3rd party systems Create and update Standard Operating Procedures Communicate with clients/vendors/borrowers Assist with training of other employees and new hires Assist with other duties and special projects as needed
Job Requirements
High School Diploma required Minimum of 5 years foreclosure/default loan servicing experience required Must be organized and multi-task oriented Possess good organizational skills and attention to detail Ability to identify and resolve issues in a timely manner Must be proficient in software tools including but not limited to Word, Excel, Outlook and the Internet Overall positive attitude and willingness to adapt to change Team player and willing to provide assistance in multiple areas whenever is necessary
General Competency Factors
Demonstrates strong written and verbal communication skills. Effectively communicates with all clients (via Client Systems, e-mail and phone). Provides exceptional customer service to internal and external customers. Identifies and resolves problems in a timely manner. Conscientious with respect to work completion, deadlines, time management and attendance. Takes initiative in face of obstacles and identifies what needs to be done and takes action. Demonstrates commitment to Firm’s vision, mission, and core values. Processes work in compliance with Client requirements as well as SOPs and Operations Matrices. Analytical and detail oriented, while working at a fast pace and capable of multi-tasking. Excellent problem solving and organizational skills. Must be a team player and willing to help others in their department whenever necessary. Develops professional relationships and builds rapport with others.
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