System Administrator – Intermediate, Data Center Support

Job Description:

• Provide system administration and data center support for National Park Service-related government services engagements
• Manage clustered systems for high-availability environments
• Perform intermediate-level systems administration
• Manage server clusters and daily network issues
• Support wide-area network (WAN) management and consistent uptime across multiple locations
• Provide support to senior system administrators
• Maintain system uptime and performance
• Manage disaster recovery systems in clustered environments
• Manage network infrastructure and telecommunications/voice/video infrastructure
• Create and maintain IT documentation and standard operating procedures
• Provide remote support
• Manage IT policies and the IT lifecycle
• Handle federal IT requests
• Collaborate with firm leadership, team members, Fellows, collaborating partners, and clients

Requirements:

• Intermediate-level experience in system management for federal clients
• Intermediate-level system administration experience in clustered environments
• Familiarity with managing LAN/WAN systems, with a focus on uptime and performance
• Experience with intermediate system management tasks and support services
• CompTIA Security+ or CISSP certification
• Certified in IT Service Management (ITIL)
• Change management experience
• Documentation and Standard Operating Procedures (SOPs)
• Network infrastructure management
• Disaster recovery and business continuity
• Telecommunications and voice/video infrastructure knowledge
• Performance analysis tools
• Bachelor’s degree in IT or Computer Science
• 3+ years of clustered system administration experience
• Intermediate-level systems management experience in WAN systems
• 3+ years of hands-on experience in system and server administration
• Telecommunication support experience
• Clustered systems expertise
• SOP creation
• Must meet security clearance requirements
• Federal government experience preferred
• Proficiency with Microsoft Office, including Excel, Access, Outlook, PowerPoint, and Word
• Proficiency with Adobe Acrobat, data analytic tools, and Visio
• Ability to quickly learn other tools as necessary

Benefits:

• Competitive Compensation
• Group health insurance including medical, dental, and vision insurance
• Employer contribution of 50% of employee-only premiums under the Health and Vision Plan
• 401(k) Retirement Savings Plan with before-tax contributions, investment options, and personal financial planner
• Vacation and Paid Time Off (PTO) benefits
• 2 weeks of vacation/sick days
• 10 federal government holidays
• Pre-Tax Payment Programs
• Flexible Spending Account (FSA) Plan
• Purchasing Discounts & Savings Plan through the ProSidian Corporate Perks Benefit Program
• Employee and Contractor Referral Bonus Program, with payments up to $5,000 after the referred hire has been employed for 90 days
• Performance incentives
• Professional connections, client interaction, leverageable experience, and thought leadership opportunities
• Flexible work arrangements; on-site and remote roles available

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