Technical Business Analyst - Remote

Technical Business Analyst (TBA)Pay :$30 $37 on W2.Depending on ExperienceContract :6-Month Contract-to-Hire.This will go long term.Location :Remote (Work From Home)Job SummaryTechnical Business Analyst (TBA) to support the K-12 School Services Center of Excellence.This role focuses on product support, product implementation, project coordination, and cross-functional communication.The TBA will assist with timelines, requirements gathering, user training, testing, troubleshooting, and documentation to ensure successful product delivery.ResponsibilitiesAssist with product software implementation activities including planning, coordination, execution, and follow-upSupport project management functions by :Tracking timelines, milestones, risks, and deliverablesPreparing status reports and stakeholder documentationFacilitating communication between cross-functional teamsConduct user testing and manual testing to validate product features and identify issuesAssist with wireframing and product workflow documentation; leverage exposure to Axure and UX toolsParticipate in business requirements gathering and contribute to BRD documentationProvide user training and support during product rollouts and enhancementsPerform troubleshooting and IT support related to product implementationsSupport process improvement initiatives across COE functional areasProvide administrative and operational support for ongoing projects and product teamsCreate reports for users, leadership, and project stakeholdersUse Microsoft tools (Excel, PowerPoint, Teams, Outlook, Visio, Project) to support project tracking and documentationUse project management tools (Asana, Jira, MS Project, ProductPlan, or similar) to support execution and reportingRequired SkillsStrong organizational and time-management skillsExcellent verbal and written communication abilitiesProficiency with project management tools (Asana, Jira, ProductPlan, MS Project, or similar)Ability to conduct user testing and document findingsProficiency in Microsoft Office Suite (Excel, PowerPoint, Teams, Outlook, Visio, Project)Analytical and problem-solving skillsAbility to collaborate with stakeholders in a fast-paced, remote environmentAbility to provide troubleshooting, user support, and clear technical documentationRequired ExperienceExperience in product support, software implementation, or project coordinationExperience gathering business requirements and creating BRD documentationFamiliarity with software implementation best practicesExperience working with cross-functional teams (IT, UX, Product, Business Operations)Exposure to User Experience tools such as Axure and foundational wireframing conceptsKnowledge of basic project management methodologies (Agile, Waterfall, or hybrid environments)Work EnvironmentFully remote positionMust have reliable internet connection and ability to work standard business hoursOccasional virtual meetings and collaboration sessions with internal teams. Experience: 3 years required