Technical Curriculum Developer - Clinical Software (Remote)

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors. As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment. Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities. The Role The Veeva Curriculum Developer creates innovative administrator and technical learning content for Veeva customers, partners, and employees looking to build industry-related Veeva software skills. In this role, you will focus on translating complex topics into engaging, digestible, and scalable educational experiences in a variety of delivery formats for a range of learner personas that use Veeva technology, services, and data products. You must be comfortable working autonomously as well as with SMEs and stakeholders and have a natural affinity for gaining deep expertise yourself. A successful candidate in this role brings a strong background in curriculum development for technical SaaS products and instructional design, system administrator, or software development skills. To be successful in this position, you will learn new skills at a quick pace to keep up with product enhancements and actively contribute to the ongoing innovation of our processes. We operate as an inclusive team of owners/builders at Veeva and expect this role to collaboratively embrace our core values of doing the right thing, customer success, employee success, and speed. Veeva Systems does not anticipate providing sponsorship for employment visa status (e.g., H-1B, OPT) for this employment position. What You’ll Do

• Conduct instructional research and task analysis on learner and role context that incorporates a real-world point of view.
• Apply adult learning theory to the design of engaging training experiences and the development of associated learning assets.
• Use modern authoring tools to build, deploy, and update courses and supporting materials in the appropriate interactive formats (instructor-led, video, e-learning, hands-on labs, and assessments).
• Ensure that training content is aligned with industry best practices and regulatory requirements for clinical trials, such as GCP (Good Clinical Practice), ICH guidelines, and other relevant standards.
• Translate complex technical subjects into clear and concise instruction for both functional and technical users.
• Manage the end-to-end curriculum development process, from initial analysis to design, development, implementation, and evaluation.
• Work cross-functionally with SMEs and stakeholders to validate learning objectives and technical accuracy and incorporate feedback.
• Develop a working knowledge of various capabilities of Veeva products and underlying technologies with the aim of becoming an expert in one or more areas.
• Develop instructionally sound knowledge, skill, and job performance-based assessments.
• Lead instruction of pilot materials in an internal/external first-teach and in Train-the-Trainer classes.
• Assist with the creation, configuration, and maintenance of course lab environments and associated data sets required for case studies and lab exercises.
• Partner with the Project Manager to drive projects with accuracy, transparency, and a commitment to meeting deadlines.
• Stay current with industry trends, best practices, and new technologies to enhance training delivery methods.
• Provide solutions and bring innovation to training and enablement strategy and processes.

Requirements

• 3+ years of curriculum development experience, including:
• Writing administrator or technical learning content for software products with hands-on interactivity
• Expertise using a variety of tools to create and publish interactive courseware (such as Articulate 360, TechSmith Camtasia, WellSaid, and learning management systems)
• Excellent written, visual design, and verbal communication skills.
• Deep understanding of the life sciences industry, with specific experience in Clinical Operations (e.g., Clinical Trial Management (CTMS), eTMF, Study Startup).
• Consistent track record of accountability in delivering quality projects on time.
• Ability to both collaborate and work independently in a high-performing, adaptive team.
• Strong interpersonal skills with the initiative to build collaborative, productive relationships across all lines of business.
• Bachelor’s degree or equivalent years of experience.
• Demonstrated ability to flexibly take on new challenges and pivot direction if needed.

Nice to Have

• Master's degree in Instructional Design or related field.
• Certifications in instructional design or curriculum development (e.g., ATD, CPTD).
• Knowledge of safety data management systems and regulatory frameworks like GxP and ICH guidelines, is a plus.
• Experience with Veeva products or similar life sciences SaaS platforms is a plus.
• Shareable work portfolio of previously developed course materials.

Perks & Benefits

• Medical, dental, vision, and basic life insurance
• Flexible PTO and company paid holidays
• Retirement programs
• 1% charitable giving program

Compensation

• Base pay: $65,000 - $140,000
• The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.

#LI-Remote Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world. Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at [email protected].