Technical Director (Remote)

Description and Requirements

ABOUT WCG: WCG’s clinical solutions are built on a foundation of best-in-class clinical services companies. We deliver transformational solutions that stimulate growth, foster compliance, and maximize efficiency for those performing clinical trials. WCG is proud to serve individuals on the frontlines of science and medicine, and the organizations striving to develop new products and therapies to improve the quality of human health. It is our role to empower them to accelerate advancement, while ensuring the risks of progress never outweigh the value of human life.

WHY WE LOVE WCG: At WCG, our employees are our most valuable asset, and as with all our assets, we invest in them with an eye toward future success. We provide each eligible employee with a comprehensive set of benefits designed to protect their personal and financial health to help make the most of their future.

• Comprehensive Benefits package - Health, Dental, Vision, Life Disability, 401k with match, and flexible spending accounts
• Employee Assistance Programs and additional work/life resources
• Referral Bonuses and Tuition Reimbursement
• Paid time off including holidays, vacation, and sick time
• Volunteer Time Off to benefit the community
• Opportunities for career development with on-the-job training, certification assistance, and continuing education reimbursement

The expected hourly range for this position is between $25.20 to $39.20. This range may vary based on the candidate's qualifications, experience, skills, education, and geographic location.

JOB SUMMARY: The Technical Director oversees the planning, setup, and operation of audiovisual systems for live, in-person client meetings around the world, ensuring high-quality sound, lighting, and video performance. This role involves leading technical teams, troubleshooting AV technical issues, managing client assets, and coordinating with clients or production staff to meet their requirements.

ESSENTIAL DUTIES/RESPONSIBILITIES: To perform this job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily. The accountabilities listed below are representative of the knowledge, skills, and/or ability required.

• Supervises and coordinates AV vendors, technicians, and other crew before and during events.
• Oversees load-in and teardown of audio-visual equipment, ensuring efficiency and compliance.
• Monitors progress of the meeting venue setup and maintains communication with clients to ensure the meeting room is set up to their expectations.
• Collaborates with clients, event coordinators, venue/hotel liaisons, and producers to align technical solutions with creative goals.
• Enforces venue safety standards and compliance with electrical and fire regulations.
• Troubleshoots live technical issues quickly during events to minimize disruption.
• Manages client content assets as well as ongoing updates to ensure the most current and desired material is being used.
• Must be available on-site for unexpected or last-minute sessions, additions, or change to ensure client success and desired outcome are the priorities.
• Creates and implements video graphics and animations using Premiere Pro (or similar software application).
• Other duties as assigned by supervisor. These may, on occasion, be unrelated to the position described here.

EDUCATION REQUIREMENTS: Bachelor’s degree, or equivalent combination of education, skills, and experience to perform the job.

QUALIFICATIONS/EXPERIENCE

• Minimum of 5-7 years of experience in audio-visual roles within the live meetings, production or AV industry.
• Proven experience managing large-scale events and AV teams.
• Hands-on proficiency with core AV systems (signal flow, audio mixing, video switching, and projection/LED) and virtual-meeting platforms (Zoom, Teams, Webex).
• Willingness and ability to travel as needed with regular overnight travel required as well as early mornings, late nights and weekend.
• Ability to work independently or collaboratively in team settings.
• Adaptability to various work environments – in-person, hybrid, and virtual meetings.
• Strong interpersonal and communication skills, with a customer-first mindset.
• Strong problem-solving skills with attention to detail and troubleshooting capabilities.
• Time management skills with the ability to prioritize tasks effectively.
• Ability to solve problems quickly and efficiently.
• Strong attention to detail.
• Strong organizational skills and the ability to multi-task.
• Ability to adapt to ever-changing, high pressure work situations.

TRAVEL REQUIREMENTS

☐ 0% – 5%

☐ 5% - 10%

☐ 10% - 20%

☒20% - 50%

☐ >50%

Physical and Sensory Requirements: The physical and sensory requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be offered to individuals with disabilities to assist in performing the essential functions of the position. Work activities involve light to moderate physical effort (for example, sitting in one place for extended periods of time, standing, walking, bending, lifting lightweight objects, intermittent to sustained periods of keyboarding). Majority of time is spent in a seated position with frequent opportunity to move about at will. Activities require a variety of easy muscle movements. Work activities involve a frequent need to concentrate on a variety of sensory inputs for moderate to lengthy durations at a time requiring diligence and attention to interpret effectively. There will be a need to attend to single or simultaneous tasks where accuracy of details is important. The need for detailed and precise work is high.

Bachelor's degree or equivalent; 5–7 years of live AV experience; large-scale event and AV team management; proficiency with AV systems and Zoom, Teams, and Webex; regular travel required.

Key Responsibilities

• supervising AV teams
• troubleshooting AV systems
• managing content assets

Skills & Tools

Premiere Pro, Zoom, Teams, Webex

Job Details

• Category: Project and Program Management
• Seniority: Senior Level
• Commitment: Full Time
• Workplace: Remote — Greenwood Village, Colorado, United States
• Salary: USD 52,416 – 81,536 / year
• Languages: English

Benefits

• 401k matching
• Generous paid time off
• Tuition reimbursement
• Retirement plan

About WCG

A clinical solutions provider supporting organizations that develop new products and therapies. — Industry: Healthcare