Technical Program Manager

Kunai builds full-stack technology solutions for banks, credit and payment networks, infrastructure providers, and their customers. Together, we are changing the world’s relationship with financial services. At Kunai, we help our clients modernize, capitalize on emerging trends, and evolve their business for the coming decades by remaining tech-agnostic and human-centered.

You'll drive the delivery of complex payments programs, keeping engineering, product, and business stakeholders aligned as systems like authorization switches and fraud platforms move from plan to production, all while keeping compliance and audit requirements on track.

WHAT YOU'LL DO

• Own the end to end delivery roadmap for payments authorization and fraud initiatives, from planning through go live
• Coordinate across engineering, QA, risk, and business teams to keep dependencies visible and on track
• Manage RAID logs, escalate risks early, and drive resolution before they become blockers
• Translate technical constraints around auth switch behavior and fraud detection logic into plans stakeholders can act on
• Run governance ceremonies including status reviews, steering committee updates, and release readiness checks
• Own audit readiness for the program, coordinating with compliance and internal audit teams to keep documentation and controls evidence current
• Track program health using data, not gut feel, and adjust scope or sequencing when the numbers say to
• Partner with client stakeholders to manage expectations, priorities, and tradeoffs in real time, including around PCI and SOX control requirements
• Identify process gaps across international and domestic auth switch workstreams and fix them before they compound
• Keep documentation and reporting clean enough that anyone, including an auditor, can step in and understand where things stand

WHAT WE'RE LOOKING FOR

• 5+ years managing technical programs, ideally within payments, banking, or financial services
• Direct exposure to authorization switch systems, domestic, international, or both
• Familiarity with fraud detection or fraud management systems and how they interact with transaction flows
• Experience working within PCI DSS and SOX control environments, including audit prep and evidence gathering
• Experience running agile or hybrid delivery models across multiple technical teams
• Comfort managing RAID logs, dependency mapping, and cross-team risk tracking
• Strong stakeholder management skills, including with senior client leadership and internal or external auditors
• Nice to have: experience with payments modernization, migration, or platform replacement programs
• A clear communicator who stays organized under pressure and asks good questions before assuming

Our success over the past 20 years is rooted in our exceptional team, which thrives in a culture of collaboration, creativity, and continuous learning. We are proud to offer our employees a range of benefits, including competitive compensation, professional development opportunities, and flexible work arrangements, all designed to help them thrive. As we continue to expand, we remain committed to cultivating an environment where people feel valued, have a voice, and are given the tools to grow—both personally and professionally—while pushing the boundaries of innovation in the fintech industry.

Minimum Degree Required

• Bachelor’s Degree, in lieu of a degree, demonstrating in addition to the minimum years of experience required for the role, three years of specialized training and/or progressively responsible work experience in technology for each missing year of college is required

Requires 5+ years managing technical programs, payments or financial services exposure, authorization switch and fraud systems experience, PCI DSS and SOX controls knowledge, and agile or hybrid delivery experience.

Key Responsibilities

• driving delivery
• coordinating teams
• managing risks

Job Details

• Category: Project and Program Management
• Seniority: Senior Level
• Commitment: Full Time
• Workplace: Remote — United States
• Languages: English

About Kunai

A technology consultancy that builds human-centered solutions for financial services organizations. — Industry: Consulting Services