Technical Program Manager I
Technical Program Manager I itD is seeking a Technical Program Manager I to drive the execution of cross-functional programs supporting enterprise systems, service experience transformation, and AI-enabled tooling initiatives. This role will play a key part in coordinating multiple workstreams, managing dependencies, and ensuring timely delivery of scalable solutions. The ideal candidate will bring strong program management fundamentals, experience with agile delivery, and the ability to translate business priorities into actionable execution plans. Location: Remote (U.S. – EST preferred) Duration: 12 months We provide comprehensive medical benefits, a 401(k) plan, paid holidays, and more. Please note that we are only considering direct W2 candidates at this time, as we are unable to offer sponsorship.
Responsibilities
Lead execution of technical programs across multiple cross-functional teams, ensuring delivery within scope, timeline, and quality expectations Develop and manage project plans, schedules, and milestones across concurrent workstreams Facilitate agile ceremonies including stand-ups, sprint planning, demos, retrospectives, and release gates Track and resolve cross-team dependencies, risks, and blockers in a fast-paced environment Translate business requirements into detailed technical tasks, timelines, and acceptance criteria Drive program reporting, including status updates, risk assessments, and executive-level communications Support release readiness by validating quality and readiness criteria prior to production deployments Coordinate across enterprise platforms including CRM systems, AI/automation tools, and knowledge management systems Maintain program documentation and ensure knowledge transfer across teams Internal Responsibilities Attend regular internal practice community meetings Collaborate with your itD practice team on industry thought leadership Complete client case studies and learning material (blogs, media material) Build out material to contribute to the Digital Transformation practice Attend internal itD networking events (in person and virtual) Work with leadership on career fast-track opportunities Required Qualifications and Skills 1–3 years of experience in Technical Program Management, Project Management, or related roles Strong experience with project planning, scheduling, and tracking Experience working in cross-functional, matrixed environments Familiarity with software development lifecycle (SDLC) and agile methodologies Ability to manage multiple priorities and adapt to changing requirements Strong analytical, problem-solving, and stakeholder communication skills Experience translating business needs into execution plans and deliverables Bachelor’s degree in Computer Science, Engineering, or a related field Preferred Qualifications and Skills Experience working in large-scale or big tech environments Exposure to AI/automation tools or enterprise platforms (CRM, support systems) PMP or related certification Strong written and executive communication skills Education Bachelor’s degree in a relevant technical field or equivalent work experience required
Company Description
About itD: We are part of a new generation of consulting and software development company that blends diversity, innovation, and integrity with real business results. Our structure rejects any strong hierarchy, empowering us to deliver excellent results. We are a woman- and minority-led firm. Every day, we challenge ourselves to be considerate, fair and to re-think what great outcomes mean for our customers. This permeates down to how we approach every interaction, on every project, for every client. You’ll thrive here if you are a dynamic self-starter, a difference-maker or someone who wants to deliver great results, without constraints. The itD Digital Experience: Joining us means you’ll be part of our global community, you have a say about your own career journey, and you’ll get a chance to give back to causes that matter. You will experience working with Fortune 500 companies and high-performance teams across numerous industries. itD offers our employees excellent benefits such as medical, dental, vision, life insurance, paid holidays, 401K + matching, networking & career learning and development programs. We are growing and we want to see you grow! Visit https://itdtech.com/careers to learn more about what working at itD can mean for you. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. itD is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please contact us at [email protected] and let us know the nature of your request and your contact information. Additional Info Dynamic environment in a culture of respect, empowerment and recognition for a job well done, apply today!