Technical Relations Representative
Technical Relations Representative
Status: Non-Exempt
Salary: $50,000 - $55,000 DOE
Location: Remote, United States and U.S. Territories
Application: Apply by email
Job description
Building
Performance
Institute
Position Description
Job Title:
Reports To:
FLSA Status:
Technical Relations Representative
Technical Project Manager
Non-Exempt
Essential Duties and Responsibilities include the following
Conduct Interrater Reliability (IRR) reviews of field-based examinations for compliance with ANSI
requirements
Conduct review of online and field-based examinations; complete reports with reviewer
observations and recommendations
Proctor field and written exams of certification candidates as needed
Perform proctor orientations as needed
Train and mentor BPI proctors and test center personnel
Assist in updating technical standards, manuals, testing procedures, and certifications
Review and approve certification exam field test sites
Provide technical support and training for contractors, proctors, and BPI staff
Represent the Building Performance Institute at trade shows conferences, meetings, and
certification events throughout the United States
Attend Standards Technical Committee, Subject Matter Expert, and Working Group meetings;
provide technical assistance and BPI context to group members
Take part in technical processes such as working with BPI staff in getting new and updated
certification exams in the marketplace
Other duties as assigned
Special / Additional Duty
Develop and maintain manuals and training materials to support certified professionals,
contractors, proctors, test centers and BPI staff
Oversee “Ask an Expert” and other technical public inquiries including triage, response, tracking,
maintenance and organization of library.
Forward external questions to the appropriate department
Respond to queries with answers supported by BPI Standards, Policies, etc. with little to no
supervision
Prepare answers to new technical questions and collaborate with different departments on policy
developments, system updates, and standards and certifications development.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty
satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability
required. Reasonable accommodations may be made to enable individuals with disabilities to
perform the essential functions.
Building
Performance
Institute
Education/Experience
High school diploma or general education degree (GED); and two to four years related Quality
Assurance experience and/or training; or equivalent combination of education and experience. An AAS
degree is preferred. Candidates must have a thorough knowledge of BPI and Industry Standards.
Language Ability
Ability to read, analyze, and interpret general business periodicals, professional journals, technical
procedures, or governmental regulations. Ability to write reports, business correspondence, and
procedure manuals. Ability to effectively present information and respond to questions from groups
of managers, clients, customers, and the public.
Math Ability
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions,
percentages, area, circumference, and volume.
Reasoning Ability
Ability to solve practical problems and deal with a variety of concrete variables in situations where
only limited standardization exists. Ability to interpret a variety of instructions furnished in written,
oral, diagram, or schedule form.
Computer Skills
To perform this job successfully, an individual should have working knowledge of Microsoft Word,
Excel, Internet Explorer, Outlook, PowerPoint and Access.
Certificates and Licenses
Must have and maintain at least one BPI Core Certification of the following designations:
CORE Certifications
Building Analyst Professional, Building Analyst Technician, Heating Professional, Air
Conditioning and Heat Pump Professional, and/or Manufactured Housing Professional
AND
Energy Auditor, and Quality Control Inspector
AND
Must also have (or obtain with 6 months of employment), their BPI Proctor Mentor status.
Must have a valid driver’s license.
Work Environment
This position is primarily remote and is typically performed from a home office environment.
Employees working remotely are expected to maintain a professional, distraction-free work
environment and consistently meet productivity, communication, scheduling, and performance
expectations. Employees must remain accessible during established working hours, actively
participate in meetings and assigned activities, respond to communications in a timely manner, and
complete assigned responsibilities within required deadlines and quality standards.
Building
Performance
Institute
Travel
This position requires national travel estimated at up to 10% of the time.
Physical Demands
The physical demands described here are representative of those that must be met by an employee
to successfully perform the essential functions of this job. Reasonable accommodations may be
made to enable individuals with disabilities to perform the essential functions.
This position primarily involves remote and computer-based work, including communication,
technical review activities, virtual meetings, and documentation tasks. Occasional travel and light
lifting related to training materials or equipment may be required
The employee is frequently required to stand, walk; use hands and reach with hands and arms. The
employee is occasionally required to sit; climb or balance and stoop, kneel, crouch, or crawl. The
employee must occasionally lift and/or move up to 50 pounds.
Position Description Acknowledgment
I acknowledge that I have received a copy of the position description. I will read the position
description and ask questions if I need additional information regarding items covered in the position
description.
Name (Print) Date Signature
The work environment characteristics described here are representative of those an employee
encounters while performing the essential functions of this job. Reasonable accommodations may be
made to enable individuals with disabilities to perform the essential functions. While performing the
duties of this job, the employee is occasionally exposed to work in high, precarious places; fumes or
airborne particles; outdoor weather conditions and risk of electrical shock. The noise level in the
work environment is usually moderate.
About working at BPI
At BPI, we believe everyone deserves a healthy, safe, comfortable, and energy-efficient home - and that starts with the people who make it happen. Since 1993, we’ve been dedicated to improving America’s homes and empowering those who make a difference in the field. When you join BPI, you’ll be part of a mission-driven, collaborative team that values respect, innovation, and results. We’re passionate about improving homes nationwide and just as committed to helping our team members thrive along the way.
Be part of something bigger. Your career at BPI can help shape a more sustainable future
When you join the BPI team, you're contributing to a mission that matters. We foster a collaborative environment built on respect, results, and growth. Ready to explore opportunities? Scroll down to check out our current openings and discover why BPI could be the perfect fit for your career journey!
Our Benefits and Perks
Most of our roles are remote within the United States and US Territories, with select hybrid opportunities available in the New York capital area. At BPI, we offer competitive compensation, a healthy work-life balance, and exceptional growth opportunities.Our full-time team members receive:
- Flexible Work Schedule: Monday through Friday, with optional summer hour adjustments.
- Comprehensive Healthcare: Medical, Dental, and Vision benefits with medical deductibles covered by BPI.
- Financial Wellness: 401(k) plan with a 4% employer match and an employee gain share program.
- Generous Time Off
- Additional Coverage
- Tax Savings
Our Culture & Values
At BPI, we walk the talk. Our values shape everything we do, from how we support contractors and energy efficiency programs to how we collaborate as a team.
- Transparency & Trust: Open communication and honest dialogue are our foundation.
- Empowerment: We mentor, provide growth tools, and encourage professional development.
- Innovation: Taking calculated risks and trying new approaches is how we grow.
- Empathy & Respect: We listen, value diverse perspectives, and treat everyone with dignity.
- Collaboration: Our best work happens when we work together.
Commitment to Equal Opportunity Employment
We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, gender, sex, and any other characteristic protected by applicable law. We believe that diversity and inclusion among our teammates is critical to the success of our mission, and we seek to recruit, develop, and retain the most talented people from a diverse candidate pool.
High school diploma or GED and 2–4 years of related quality assurance experience or training. Requires BPI knowledge, core certifications, Energy Auditor, Quality Control Inspector, BPI Proctor Mentor status, and driver's license.
Key Responsibilities
- conducting reviews
- training proctors
- developing manuals
Skills & Tools
Microsoft Word, Microsoft Excel, Internet Explorer, Microsoft Outlook, Microsoft PowerPoint, Microsoft Access
Job Details
- Category: Quality Assurance
- Seniority: Entry Level
- Commitment: Full Time
- Workplace: Remote — United States
- Salary: USD 50,000 – 55,000 / year
- Languages: English
Benefits
- 401k matching
- Generous paid time off
- Retirement plan
About Building Performance Institute, Inc.
A mission-driven organization that improves homes and supports energy efficiency professionals. — Industry: Construction