Technical Solutions Manager
Role At Wikoff Color Corporation, we’re proud to be employee-owned, which means every team member has a stake in our success. We believe in building a workplace where people feel valued, empowered, and invested in the future. We are seeking a person for a Technical Solutions Manager role. This individual will work remotely and assist our sales efforts with press side customer support, training, and trials. Frequent travel will be required. Hours / Shift will vary depending on customer needs. Duties & Responsibilities - Trouble Shooting Flexo and Litho Ink Products - Sales support regarding product selection, test runs, account transitions - Support and help grow consumable product sales - Customer training programs - Data collection, analysis, and reporting Education/Experience - High school diploma or equivalent - 5 years minimum experience in printing industry Competencies - Strong knowledge of litho, flexo printing processes - Experience with oil based, energy curable, solvent and water based inks and coatings - Proficiency in Color Measurement hardware and software - X-Rite- iQC, IFS, ColorCert Curve, pressSIGN - Techkon - Calibri, ChromaQA - Excellent interpersonal, math, written, and verbal communication skills - Ability to effectively use Microsoft Word, Excel, PowerPoint, and virtual meetings - Ability to plan and organize and complete tasks independently Working Conditions - Ability to travel > 50% of a month - Valid passport required with no restrictions for international travel Health and Safety Responsibilities - Must work in accordance with Health and Safety regulations, Company Rules, Plant Rules, Customer Rules, policies and procedures - Must use or wear equipment, protective devices, or certain clothing as required by the company Benefits - Competitive pay and overtime opportunities - Health, dental, and vision insurance - Paid time off and holidays - 401(k) with company match - Employee Stock Ownership Plan (ESOP) - Career development and training opportunities - Clean, safe, and team-oriented work environment This position contributes to a quality product by ensuring overall compliance with defined Product Specifications, the Quality Management System, and the Quality Policy. Additionally, this position promotes a safe work environment by complying with the defined Safety rules, GMP, and regulations at all times.