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Technical Writer (Documentation & Workflow)

Remote Full-time Now Hiring
About the Team We are Quadcode, a fintech company excelling in financial brokerage activities and delivering advanced financial products to our global clientele. Our flagship product, an internal trading platform, is offered as a Software-as-a-Service (SaaS) solution to other brokers.

We’re looking for a Technical Writer for a 1.5-year maternity leave replacement position — someone who can help maintain high-quality documentation and describe the workflows related to our task tracker. If you enjoy turning complex processes into clear instructions and know how to structure documentation as a practical tool for the team, we’d love to meet you!

Responsibilities
  • Write documentation: product modules, technical solutions, guides, and regulations
  • Update materials when changes are made to the product and systems
  • Standardize documents: structure, formatting, translation
  • Archive outdated content and prevent the accumulation of technical debt
  • Gather information from subject matter experts (SMEs): engineers, analysts, product managers
  • Maintain the wiki space structure: templates, navigation, links
  • Troubleshoot technical issues with rendering, plugins, and markup
  • Create and configure task tracker boards: structure, filters, views
  • Edit automated rules: triggers, transitions, notifications
  • Investigate automation failures and rule malfunctions
  • Requirements
  • 2+ years of experience as a technical writer or documentation editor
  • Native Russian, proficiency in written English (B2)
  • Experience with Confluence: creating, structuring, and using templates
  • Understanding of documentation structure principles: guides, reference manuals, regulations, technical solutions
  • Ability to independently research technical topics
  • Skill in working with subject matter experts (SMEs): asking questions, gathering and verifying information
  • Basic understanding of product development: front-end, back-end, microservices, Git
  • Attention to detail: correct links, consistent terminology, adherence to templates
  • Could be an advantage
  • Experience with microservices architecture documentation
  • Experience at product or fintech companies
  • Understanding of the software development lifecycle
  • Experience translating technical texts from Russian to English
  • Familiarity with TargetProcess or similar tools
  • What we offer
  • Remote work model
  • Competitive remuneration
  • Friendly, enjoyable and positive environment
  • With a team of 500+ creative and tech-driven people across the globe, Quadcode is the place where ideas turn into impact, where every project is a chance to grow, innovate, and make your mark. Join us today, and let's shape the future of fintech together! Note: All applications will be treated with strict confidence. We thank all applicants for their interest, however, only those candidates selected for interviews will be contacted. #LI-VS1

    Requires 2+ years as a technical writer or documentation editor, native Russian, written English at B2, Confluence experience, technical research, SME collaboration, and basic software development knowledge.

    Key Responsibilities

    • writing documentation
    • maintaining wikis
    • configuring trackers

    Skills & Tools

    Confluence, Git, TargetProcess

    Job Details

    • Category: Communications and Public Affairs
    • Seniority: Entry Level
    • Commitment: Full Time, Temporary
    • Workplace: Remote — Belarus
    • Languages: Russian, English

    About Quadcode

    A fintech company providing financial brokerage services and software-as-a-service trading platforms. — Industry: Finance