Technical Writer, Level II

Work from home Full-time role Hiring

Job Description:

Prepare and manage the development and updating of Architecture and Component diagrams, Technical Diagrams, User Guides, Software Bill of Materials (SBOM), and Cybersecurity processes and protections
Work with customers and engineers to produce and improve project/product onboarding documentation
Create intuitive graphical representations of the software ecosystem
Document maintenance and management procedures for a variety of Cloud services
Utilize work-management tools such as Azure DevOps to document work and processes
Advise customers on documentation tools and process improvement opportunities
Work directly with customers to set priorities and ensure work products conform to company and customer standards
Carry out projects assigned by Team Leads, requiring research and investigation
Interface with senior-level customers, Warfighters, and leadership

Requirements:

A US Government security clearance is required
Proof of U.S. Citizenship required
Must currently possess an active Secret (or higher) security clearance
High School Diploma and 10 years of relevant experience, or Associate’s degree with seven years of relevant experience, or Bachelor’s degree in a related field and one year of relevant experience, or Master's degree in a related field and no experience
Excellent communications skills, both written and oral
Strong knowledge of Adobe Acrobat
Strong knowledge of Microsoft Suite of Software
Basic knowledge of DevOps tools, such as Azure DevOps (ADO)
Basic knowledge of Windows and Linux
Basic familiarity with Cloud ecosystems and architectures
Knowledge and experience with Department of Defense networks, systems and processes
Experience with the Government’s EMASS, RMF, and or ATO/ATT processes and tools
Experience with Oracle Cloud ecosystems
Experience working with Government Cloud providers, such as ECMA
Familiarity with Soldier and/or other Army Mission Command and Control systems
Exposure to software engineering processes/tools/methods, software design, test, development, and/or support, Cloud Services, Cloud Service management tools, and networking
Experience in technical writing pertaining to software products, such as Architecture/Network Diagrams, Technical Process/Procedure Documents, Onboarding/Tutorial lessons, and cybersecurity threat/protection/mitigation descriptions

Benefits:

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