Technology Implementation Manager

Please note the specific ATS systems and other recruitment technologies you have configured and implemented in your resume submission Korn Ferry is searching for a Contract Recruitment Technology Implementation Manager. This is a long-term, senior-level, contract role. The Technology Implementation Manager is a hands-on, individual contributor role who will lead the implementation and ongoing management of complex, multi-system, high-volume recruiting technology solutions for Korn Ferry clients. The role combines hands-on technical leadership, program management, and stakeholder coordination to support operational readiness, scalable delivery, and continuous improvement. The Technology Implementation Manager role requires sustained ownership through configuration, implementation, go-live, stabilization, ongoing role activity, and continuous optimization. Primarily a remote role, travel to client site as needed may be required. Key Responsibilities: - Solution Leadership: Own the technology workstream from implementation through go-live, stabilization, and ongoing delivery - Manage the integrated high-volume recruiting technology ecosystem, including the client’s applicant tracking system (ATS) - Implementation & Integration: Lead system configuration and integration validation across the solution - Apply ATS and API expertise to configurations, integrations, data flows, troubleshooting, and enhancements - ATS administration and coordination with KF systems - Testing & Readiness: Lead testing, defect resolution, release readiness, and production support - Partner with the client to manage scalable role and technology readiness for upcoming hiring volume - Operational Delivery: Provide ongoing system administration, configuration, and maintenance to support the timely setup and activation of roles across the recruiting technology ecosystem - Continuously evaluate and optimize processes and experiences as delivery scales - Monitor performance and risks, proactively addressing impacts to candidate experience, recruiter operations, data integrity, and timelines - Governance & Stakeholder Leadership: Partner with vendors and internal teams to identify root causes, resolve issues, and communicate risks and status - Maintain integrated plans, dependencies, decision and issue logs, testing artifacts, technical documentation, and support procedures - Lead escalations and change control across client, internal, and third-party teams - Translate technical topics into clear business implications and recommendations for senior stakeholders Required Qualifications: - Availability for overnight travel to client site(s) if needed - 7+ years of experience combining recruiting technology consulting, hands-on system configuration, and technical project/program management within complex enterprise implementations - Extensive hands-on applicant tracking system experience, including configuration, administration, integrations, and advanced knowledge of relevant APIs - Demonstrated experience with enterprise recruiting platforms, including configuration, integration management, testing, and production support - Proven experience leading complex, multi-system implementations through go-live, stabilization, and ongoing operations - Strong technical troubleshooting skills across integrations, APIs, data exchanges, system configurations, and interconnected workflows - Experience managing testing strategies, defect triage, issue resolution, change control, and release readiness - Ability to manage concurrent role activity, priorities, dependencies, and stakeholders in a deadline-driven, high-volume environment - Exceptional client-facing communication skills, executive presence, and the judgment to navigate difficult conversations, competing priorities, and escalations - Strong documentation, organization, risk management, and decision-making capabilities - Ability to work independently, take ownership of outcomes, and collaborate effectively across technical, operational, vendor, and client teams Preferred Qualifications: - Experience supporting the technology surrounding on-demand video interviewing, assessments, interview scheduling, or other high-volume recruiting technologies - Experience operating in a consulting, RPO, or client-managed services environment - Bachelor’s degree in information technology, business, human resources, or a related discipline, or equivalent professional experience