Technology Program Manager

• Payscale is looking for a Technology Program Manager to drive operational excellence across our Information Security, Technology, and AI functions. This is a high-visibility individual contributor role sitting at the intersection of three strategic programs - Information Security, Technology, and Enterprise AI - and requires someone who can operate independently, manage complexity across functions, and translate program status into clear executive-level reporting

• This role reports directly to the VP of Information Security &Technology
• Own end-to-end program management for concurrent initiatives across Information Security, Technology (IT & Infrastructure/Platform), and AI - maintaining full visibility into scope, schedule, dependencies, and status at all times
• Build and maintain project plans, milestones, and delivery timelines in Jira, Asana, or MS Project
• Proactively identify risks, blockers, and scheduling conflicts across workstreams and surface them to the appropriate stakeholders before they affect delivery
• Maintain a current RACI matrix across all active programs, ensuring ownership is clear and accountability gaps are documented and resolved
• Coordinate scheduling, agendas, and follow-through for cross-functional working sessions, program reviews, and stakeholder meetings across G&A, R&D, and InfoSec/Technology
• Manage action item tracking and follow-up across all programs, ensuring commitments are documented, owners are assigned, and deadlines are met
• Serve as the operational coordinator for AI initiatives - managing meeting cadence, tracking action items and decisions, and driving follow-through on tasks
• Develop and maintain program status dashboards and executive-level reporting for stakeholders
• Produce regular program health reports that surface progress, risks, and decisions required in a format appropriate for each audience
• Own stakeholder communications for program milestones, delays, and escalations - ensuring the right people have the right information at the right time
• Build and maintain metrics frameworks for the IT and Information Security functions, tracking operational KPIs, SLA performance, and program velocity
• Develop reporting to make program and operational metrics visible to leadership on a consistent cadence
• Partner with Information Security and IT management to define meaningful metrics that reflect program health, not just activity

Benefits

• Flexible paid time off (PTO)
• Paid holidays and floating holidays
• 16 weeks paid parental leave
• Company-sponsored volunteer hours
• Complimentary days off based on meeting company goals
• Comprehensive medical, dental, and vision, covered up to 100% by Payscale
• Life and disability insurance, covered up to 100% by Payscale
• Employee assistance program
• Flexible spending account
• Infertility benefits
• Company matched and immediately vested 401k
• Paid development hours
• Learning and development opportunities
• Regular pportunities to meet with executive leadership
• Annual remote work stipend for wellness or home office equipment