Technology Program Manager III (Salesforce)/Remote
Technology Program Manager III (Salesforce)Location- RemotePosition Summary The Technology Program Manager III (Salesforce) is responsible for leading and managing complex Salesforce technology programs and initiatives that support business objectives. This role coordinates cross-functional teams, oversees project delivery, manages risks and dependencies, and ensures successful implementation of Salesforce solutions across the organization.
Key Responsibilities
- Lead the planning, execution, and delivery of Salesforce-related programs and projects.
- Collaborate with business stakeholders, product owners, architects, developers, and vendors to define program objectives and requirements.
- Develop and manage program plans, schedules, budgets, and resource allocations.
- Track project milestones, risks, issues, and dependencies, and implement mitigation strategies.
- Ensure alignment of Salesforce initiatives with business goals and technology roadmaps.
- Facilitate governance processes, status reporting, and executive communications.
- Coordinate multiple workstreams, releases, and change management activities.
- Monitor program performance using key metrics and drive continuous improvement.
- Support Salesforce platform enhancements, integrations, and adoption initiatives.
- Ensure compliance with organizational standards, security requirements, and best practices.
Required Qualifications
- Bachelor's degree in Computer Science, Information Systems, Business Administration, or a related field, or equivalent experience.
- Strong understanding of Salesforce platform capabilities, including Sales Cloud, Service Cloud, and platform integrations.
- Experience with Agile, Scrum, Waterfall, or hybrid project delivery methodologies.
- Proven ability to manage multiple concurrent initiatives and stakeholders.
- Strong risk management, budgeting, and resource planning skills.
Preferred Qualifications
- Salesforce certifications such as Administrator, Business Analyst, Platform App Builder, or Consultant certifications.
- Project management certifications such as PMP, PgMP, Scrum Master, or Agile certifications.
- Experience with enterprise system integrations, CRM transformations, or digital modernization initiatives.
- Experience working in large-scale, cross-functional organizations.