Transaction Processor - Data Entry Specialist

Job details

Salary

$25 - $30 an hour

Job Type Full-time Full Job Description Computershare Computershare can genuinely be considered an Australian success story. From modest beginnings in 1978, we have become the recognised global leader in our field, employing over 12,000 people in around 90 offices worldwide. Our success can be attributed to many factors, not least of which is our ability to attract and retain high calibre employees. With a strong focus on delivering certainty, ingenuity and advantage to our clients, we promote an entrepreneurial spirit and an enterprise-wide commitment to service excellence. Job Summary Transaction Processor - Data Entry Specialist work in a deadline-driven environment where tasks need to be completed timely with high quality and reliability. There are specific service level standards related to the review and processing of the transactions supported within the Unit. Failure to complete transactions timely and accurately could result in a financial impact to the organization and/or the client. What you’ll do • Process and/or review routine and complex data entry transactions along with communicating directly with clients, brokers, or relationship managers within established productivity and quality standards. • Research, follow up and resolution of stakeholder inquiries and deficient transactions presented for processing. • Review and ensuring that the required legal documentation and/or client authorization has been obtained prior to processing. • Research and resolution any out of balance conditions with the Reconciliation Team. • Daily review of information pertaining to processing feedback and procedural updates. • Required to work overtime and assist on other functions or departments during peak volumes to assist in meeting our clients service level agreements. What we're looking for • Associate's degree (A. A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience. • Basic understanding of SEC regulations pertaining to Transfer Agency Services is preferred. • Attention to Detail, specifically for the purposes of Reading Comprehension • Good Data Entry skills, and ability to type an average of 45 words per minute. • Previous hands on experience in a metrics-driven environment where there were established productivity and quality standards, is preferred. • Keen organizational skills, and ability to multi-task • Willing to adhere to compliance-related class testing and certification as required.

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