US Application Developer – Cloud Integration
Required Skills Amazon Connect Amazon Lex AWS Lambda AWS Pinpoint or End User Message Amazon DynamoDB Nice-to-Have / Preferred Skills Service design experience with a strong developer background Quick learning ability Experience with AWS Customer Engagement tools , especially: Amazon Connect Amazon Lex Experience configuring Amazon Connect contact flows Experience building reports in Amazon Connect Experience integrating Amazon Connect IVR with external platforms using: APIs AWS Lambda DynamoDB S3 Hands-on experience with multiple AWS services Experience with at least two AWS AI services Strong scripting skills Experience implementing AWS environments using Infrastructure as Code (IaC) Automation-focused mindset AWS certification is a plus
Key Responsibilities
The candidate will be responsible for developing and integrating AWS cloud-based customer engagement and IVR solutions . Amazon Connect Configure and maintain Amazon Connect environments. Design and configure contact flows . Develop IVR solutions. Build reports and dashboards related to customer interactions. Integrate Amazon Connect with external applications and platforms. AWS Integration Develop serverless solutions using AWS Lambda . Integrate Amazon Connect with DynamoDB, S3 and other AWS services . Develop API-based integrations. Implement automated workflows across AWS services. Amazon Lex / AI Develop and integrate conversational interfaces using Amazon Lex . Work with multiple AWS AI services. Integrate AI capabilities into customer engagement and IVR solutions. Automation & Development Develop scripts to automate AWS environments and operational processes. Implement AWS infrastructure using Infrastructure as Code . Troubleshoot integration and application issues. Follow AWS best practices for security, scalability and reliability. Ideal Candidate Profile Look for candidates with a strong combination of: Amazon Connect + Amazon Lex + Lambda + DynamoDB + AWS IVR + API Integration + S3 + AWS AI Services + IaC/Automation