Vice President, Member Enrollment & Billing

• Develop and implement strategic plans for enrollment and billing operations, aligning with the company's overall goals.
• Oversee daily operations, ensuring compliance with federal, state, and local healthcare regulations.
• Manage departmental budgets, analyze financial data, and collaborate with finance for accurate billing.
• Implement and maintain policies to ensure regulatory compliance, conduct audits, and resolve compliance issues.
• Maintain elevated levels of customer satisfaction and strong stakeholder relationships.
• Manage and monitor key performance indicators (KPIs) related to enrollment, billing, and revenue.
• Contribute to long-term strategic plans, identify growth opportunities, and stay informed on industry trends.
• Ensure accurate and timely processing of enrollment applications, billing statements, and claims.
• Develop and mentor a high-performing team, fostering continuous improvement and accountability.
• Identify and implement process improvements to enhance efficiency, accuracy, and member satisfaction.
• Oversee all aspects of enrollment and billing operations, including member enrollment, policy administration, claim processing, and revenue cycle management.
• Performs other duties as assigned.
• Complies with all policies and standards.

At Centene, we connect people to the care they need to live healthier lives — and the work you do here makes that impact real every day. You’ll take on meaningful challenges that directly support individuals, families, and communities, building your skills while making healthcare more accessible and effective. It’s work with a purpose you can see, backed by a team committed to improving lives well beyond the workday.

Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law, including full-time or part-time status. Total compensation may also include additional forms of incentives. Benefits may be subject to program eligibility.

Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.

Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act

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