Virtual Assistant - client services & operations
Virtual Assistant – Client Services & Operations. Company: Traveling With Mich Employment Type: Part-Time Contractor Pay range $25000 - 45000
About Us
Traveling With Mich is a growing client-focused service company dedicated to helping individuals create memorable experiences through personalized planning and exceptional customer support. We are seeking a reliable and organized Virtual Assistant – Client Services & Operations to support daily administrative tasks, client communication, scheduling, and business operations. The ideal candidate is detail-oriented, proactive, comfortable with technology, and enjoys creating excellent customer experiences.
Responsibilities
- Respond to client inquiries through email and messaging platforms
- Manage calendars, appointments, and follow-up reminders
- Maintain accurate client records and databases
- Organize documents, spreadsheets, and internal systems
- Assist with customer onboarding processes
- Support daily administrative operations
- Track leads and client communications using CRM tools
- Assist with social media coordination and online content organization
- Provide excellent customer service and timely communication
Qualifications
Required:
- Previous experience in administrative support, customer service, or virtual assistance
- Strong written and verbal communication skills
- Excellent organization and attention to detail
- Ability to manage multiple tasks independently
- Comfortable using Google Workspace and online platforms
- Reliable internet connection and computer
Preferred:
- Bilingual English/Spanish
- Experience with CRM platforms
- Experience supporting small businesses or entrepreneurs
- Basic knowledge of Canva and social media platforms
About the Company
Traveling With Mich specializes in creating personalized experiences for clients while providing professional service and attention to detail. Our mission is to simplify planning and deliver outstanding customer experiences. Why Join Us?
- Remote work flexibility
- Opportunity to grow with an expanding company
- Learn valuable skills in operations, customer experience, and digital business
- Supportive and collaborative environment