Virtual technicians earn money just by telling them what you know

What is a Virtual Technician?

Virtual technicians work remotely and use video chat to diagnose customer issues and tell them how to fix them.

Get paid fast

Your hard-earned experience will give you the rewards you deserve.

Who can apply?

We contract experienced appliance technicians, plumbers, HVAC technicians, and electricians. We are adding more trades as you read this!

Get Started As A Neli Virtual Technician

Submit your resume today!

Always Affordable. Always Convenient. Always Virtual.

WHO IS NELI?

Neli was created in 2017 as the first virtual diagnosis and repair company. Neli started out working directly with home homeowners through video chat to help them solve their appliance issues. Now Neli has expanded virtual services to work with various partners through our streamlined platform.

Our Partners

Neli partners with Marcone offering tech to tech support to Marcone member techs.

Tech to Tech Support

Our Neli techs also work with field technicians who are stuck on a problem and need another "set of eyes" to work through the problem.

Join us

You are in control

You’re in control with Neli. The technology is designed with you in mind, with features that allow you to see the customer’s problem, in real-time, so you can resolve it more quickly and earn more. Using your own device, applying your experience and expertise with our unique online tools and processes, you will resolve customer issues on your schedule. The more problems you resolve, the more you make!

Team work

How it works

Neli will provide you with complete training to use our virtual platform. The training hours are as flexible as the work hours! Once onboarded, you log into your dashboard and view all your appointments. When it's time, just hop online, connect with your customers virtually, and assist them in diagnosing and resolving the problem.

Together

How you earn

Work as many or as few hours as your schedule permits. Neli has have opportunities for full time and part-time work.

Sign Up Online

To become a Neli virtual technician, upload your resume and any certifications. A representative will contact you.

What We Are Looking For

Neli technicians are fluent in English (bilingual even better), certified, experienced, and self-motivated. They are as highly skilled in their tradecraft as they are in their customer interactions. Certifications vary by trade, so we will review your certifications and let you know what’s needed for your area of expertise. If that sounds good, submit your resume today!

We Provide You The Tools

We provide you with the technical tools through our online portal to help you earn more, and if you don’t have a personal computer, we can connect you to one.

Become a Neli Virtual Technician

Sign up today and you’ll be making great money in no time. Simply upload your resume and any certifications you have earned. Our hiring specialist will contact you to discuss your expertise, our online training, and the device you will be using to chat with customers. It is that easy.

Lets start something amazing together!

Join Neli and become a member of a team that you will love.

Experienced, certified appliance technicians, plumbers, HVAC technicians, and electricians who are self-motivated and fluent in English; customer interaction skills required.

Key Responsibilities

• diagnosing issues
• guiding repairs
• assisting customers

Skills & Tools

video chat, online portal, dashboard

Job Details

• Category: Customer Service
• Seniority: Senior Level
• Commitment: Full Time, Part Time
• Workplace: Remote — United States
• Languages: English

About Neli

A virtual diagnosis and repair company connecting customers and technicians through video chat and online tools. — Industry: Information Technology